Troubleshooting (Basic)

Troubleshooting Useful Information Getting Started

Appendix

Starting Up

[Enter Password] does not

 

The password you have set in the Setup Utility is not requested at resuming. To use

appear when resuming from

 

the password security at resuming, set the Windows password.

sleep/hibernation.

 

A Click

(Start) - [Control Panel] - [Add or remove user accounts] and select the

 

 

 

 

account, and set the password.

 

 

B Click

(Start) - [Control Panel] - [System and Maintenance] - [Require a

 

 

password when the computer wakes] and add a check mark for [Require a

 

 

password].

 

 

 

 

 

 

 

 

 

Cannot resume.

 

An error may occur when the computer automatically enters the sleep or hibernation

 

 

mode while the screensaver is active. In this case, turn off the screensaver or change

 

 

the pattern of the screensaver.

Other startup problems.

 

Press

 

in the Setup Utility ( page 22 “To start the Setup Utility”) to return the

 

F9

 

 

Setup Utility settings (excluding the passwords) to the default values. Start the

 

 

Setup Utility and make the settings again.

 

 

Remove all peripheral devices.

 

 

Check to see if there was a disk error.

 

 

A Remove all peripheral devices including an external display.

 

 

B Click

(Start) - [Computer] and right-click [Local Disk (C:)], and click [Properties].

 

 

C Click [Tools] - [Check Now...].

 

 

• A standard user needs to enter an administrator password.

 

 

D Select the option in [Check disk options] and click [Start].

 

 

E Click [Schedule disk check] and restart the computer.

 

 

Start the computer in Safe Mode and check the error details. When the [Panasonic]

 

 

boot screen disappears*1 at startup, press and hold F8 until the Windows Advanced

 

*1

Options Menu is displayed.

 

When [Password on boot] is set to [Enable] in the [Security] menu of the Setup Util-

 

 

ity, [Enter Password] appears after the [Panasonic] boot screen disappears. As

 

 

soon as you enter the password and press Enter, press and hold F8.

Entering Password

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On the [Enter Password]

 

The computer may be in ten-key mode.

screen, a beep sounds and

 

If the NumLk indicator

lights, press

 

 

 

 

 

to disable the ten-key mode, and then

NumLk

the password cannot be

 

input.

 

 

 

 

 

 

 

 

 

 

entered.

 

 

 

 

 

 

 

 

 

 

 

 

 

Even after entering the

 

The computer may be in ten-key mode.

password, [Type your pass-

 

If the NumLk indicator

lights, press

 

 

 

 

 

to disable the ten-key mode, and then

 

NumLk

word] is displayed again.

 

input.

 

 

 

 

 

 

 

 

 

 

 

 

The computer may be in Caps Lock mode.

 

 

If the Caps Lock indicator

lights, press

Caps Lock

to disable the Caps Lock

 

 

mode, and then input.

 

 

 

 

 

 

 

 

 

Shutting down

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Windows does not shut

 

Remove the USB device and the ExpressCard.

down.

 

Wait one or two minutes. It is not a malfunction.

Display

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No display.

 

The external display is selected. Press

Fn

+

F3

to switch the display. Wait until the

 

 

display has been switched completely before pressing Fn + F3 again.

 

 

When using an external display,

 

 

• Check the cable connection.

 

 

• Turn on the display.

 

 

 

 

 

 

 

 

 

 

 

• Check the settings of external display.

 

 

The display is turned off by the power-saving function. To resume, do not press the

 

 

direct selection keys, but press any other key like Ctrl.

 

 

The computer entered sleep or hibernation by the power-saving function. To

 

 

resume, press the power switch.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Panasonic CF-52 appendix Troubleshooting Basic, Entering Password, Shutting down, Display