Troubleshooting (Basic)
Troubleshooting Useful Information Getting Started
Appendix
Starting Up
[Enter Password] does not |
| The password you have set in the Setup Utility is not requested at resuming. To use | |||||||||||
appear when resuming from |
| the password security at resuming, set the Windows password. | |||||||||||
sleep/hibernation. |
| A Click | (Start) - [Control Panel] - [Add or remove user accounts] and select the | ||||||||||
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| account, and set the password. | |||||||||||
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| B Click | (Start) - [Control Panel] - [System and Maintenance] - [Require a | ||||||||||
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| password when the computer wakes] and add a check mark for [Require a | |||||||||||
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| password]. |
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Cannot resume. |
| An error may occur when the computer automatically enters the sleep or hibernation | |||||||||||
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| mode while the screensaver is active. In this case, turn off the screensaver or change | |||||||||||
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| the pattern of the screensaver. | |||||||||||
Other startup problems. |
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| in the Setup Utility ( page 22 “To start the Setup Utility”) to return the | |||||||||
| F9 | ||||||||||||
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| Setup Utility settings (excluding the passwords) to the default values. Start the | |||||||||||
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| Setup Utility and make the settings again. | |||||||||||
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| Remove all peripheral devices. | |||||||||||
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| Check to see if there was a disk error. | |||||||||||
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| A Remove all peripheral devices including an external display. | |||||||||||
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| B Click | (Start) - [Computer] and | ||||||||||
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| C Click [Tools] - [Check Now...]. | |||||||||||
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| • A standard user needs to enter an administrator password. | |||||||||||
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| D Select the option in [Check disk options] and click [Start]. | |||||||||||
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| E Click [Schedule disk check] and restart the computer. | |||||||||||
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| Start the computer in Safe Mode and check the error details. When the [Panasonic] | |||||||||||
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| boot screen disappears*1 at startup, press and hold F8 until the Windows Advanced | |||||||||||
| *1 | Options Menu is displayed. | |||||||||||
| When [Password on boot] is set to [Enable] in the [Security] menu of the Setup Util- | ||||||||||||
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| ity, [Enter Password] appears after the [Panasonic] boot screen disappears. As | |||||||||||
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| soon as you enter the password and press Enter, press and hold F8. | |||||||||||
Entering Password |
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On the [Enter Password] |
| The computer may be in | |||||||||||
screen, a beep sounds and |
| If the NumLk indicator | lights, press |
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NumLk | |||||||||||||
the password cannot be |
| input. |
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entered. |
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Even after entering the |
| The computer may be in | |||||||||||
password, [Type your pass- |
| If the NumLk indicator | lights, press |
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| to disable the | ||||
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word] is displayed again. |
| input. |
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| The computer may be in Caps Lock mode. | |||||||||||
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| If the Caps Lock indicator | lights, press | Caps Lock | to disable the Caps Lock | ||||||||
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| mode, and then input. |
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Shutting down |
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Windows does not shut |
| Remove the USB device and the ExpressCard. | |||||||||||
down. |
| Wait one or two minutes. It is not a malfunction. | |||||||||||
Display |
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No display. |
| The external display is selected. Press | Fn | + | F3 | to switch the display. Wait until the | |||||||
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| display has been switched completely before pressing Fn + F3 again. | |||||||||||
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| When using an external display, | |||||||||||
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| • Check the cable connection. | |||||||||||
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| • Turn on the display. |
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| • Check the settings of external display. | |||||||||||
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| The display is turned off by the | |||||||||||
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| direct selection keys, but press any other key like Ctrl. | |||||||||||
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| The computer entered sleep or hibernation by the | |||||||||||
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| resume, press the power switch. | |||||||||||
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