Hardware Diagnostics
Troubleshooting Useful Information Getting Started
Appendix
6 When all the hardware has been checked, confirm the diagnostic check results.
If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Panasonic Technical Support ( page 35).
If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is operating normally. Continue using the computer as is. If the computer still does not operate properly, reinstall the software ( page 20).
NOTE |
If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message “Check Result TEST FAILED” is displayed:
Remove the additional RAM module and run the diagnostic check again. If the message “Check Result TEST FAILED” is still displayed, you can assume that there is a problem with the internal RAM module.
7After the diagnostic check is complete, click 
(close), or press Ctrl+Alt+Del to restart the computer.
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