Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the “Reference Manual”. For a software prob- lem, refer to the software’s instruction manual. If the problem persists, contact

Panasonic Technical Support (

page 56). You can also check the computer’s

status in the PC Information Viewer

(

Reference Manual “Checking the Computer’s Usage Status”).

 

Starting Up

 

 

 

 

Cannot start up.

Connect the AC adaptor.

The power indicator

Insert a fully charged battery.

or battery indicator

Remove the battery pack and the AC adaptor, then

is not lit.

connect them again.

 

 

If a device is connected to the USB port, disconnect

 

 

the device, or set [Legacy USB Support] to [Disabled]

 

 

in the [Advanced] menu of the Setup Utility.

 

 

(

Reference Manual “Setup Utility”)

The power is turned

The computer is warming up before start up. Wait for

on but “Warming up

the computer to start up (takes up to 30 minutes). If,

the system (up to 30

“Cannot warm up the system” is displayed, the com-

minutes)” appears.

puter failed to warm up and does not start. In this case,

 

 

turn off the computer, leave it in an environment of

 

 

5 °C {41 °F} or higher temperature for about an hour,

 

 

and then turn on the power again.

Cannot turn on the

Leave it in an environment of 5 °C {41 °F} or higher

computer.

temperature for about an hour, then turn on the power

The computer does

again.

 

not resume from

 

 

sleep

 

 

(

) /

 

 

standby

 

 

(

).

 

 

(The power indica-

 

 

tor blinks quickly in

 

 

green.)

 

 

 

 

 

 

 

Press and hold the power switch for four seconds or

The computer does

longer to shut down the computer forcibly (Data not

not enter sleep

saved will be lost). Then disable the screen saver.

mode while the

 

 

screen saver is

 

 

running. (The

 

 

screen stays black.)

 

 

 

 

 

 

Troubleshooting

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Image 37
Panasonic CF-U1GQGTG2M appendix Troubleshooting Basic, Starting Up