9. TROUBLESHOOTING (BEFORE CALLING FOR SERVICE)

9-1. Precautions before Performing Inspection or Repair

After checking the self-diagnostics monitor, turn the power OFF before starting inspection or repair.

High-capacity electrolytic capacitors are used inside the outdoor unit controller (inverter). They retain an electrical charge (charging voltage DC 310V) even after the power is turned OFF, and some time is required for the charge to dissipate. Be careful not to touch any electrified parts before the controller LED (red) turns OFF.

If the outdoor controller is normal, approximately 30 seconds will be required for the charge to dissipate. However, allow at least 5 minutes for the charge to dissipate if there is thought to be any trouble with the outdoor controller.

9-2. Method of Self-Diagnostics

Follow the procedure below to perform detailed trouble diagnostics.

NOTE

1:If the operation lamp blinks every 0.5 seconds immediately when the power is turned ON, there is an external ROM (OTP data) failure on the indoor circuit board, or a ROM socket insertion problem, or the ROM has not been installed.

2:The failure mode is stored in memory even when the power is not ON. Follow the procedure below to perform diagnostics.

PROCEDURE

After turning on power to the air conditioner, use the remote controller and follow the steps below to execute self-diagnostics.

Step 1: Press and hold the remote controller HIGH POWER button and 1 HR TIMER button. Then, press and hold the ACL (reset) button with a pointed object such as the tip of a pen. After 5 seconds, release ACL button first, then release HIGH POWER and 1 HR TIMER buttons, "oP-1" (test run) appears, blinking in the remote controller clock display area.

Step 2: Next, press the 1 HR TIMER button once to change the display from "oP-1" to "oP-3" (self-diagnostics). (The display continues to blink.)

Step 3: Finally press the ON/OFF button to engage self-diagnostics mode.

•The self-diagnostics function utilizes the 3 indicator lamps on the main unit, in combinations of ON lamps, blinking lamps, and OFF lamps, to report the existence of sensor trouble or a protective operation. (The lamps blink or remain ON for 5 seconds, then turn OFF for 2 seconds.) Self-diagnostics is completed when the buzzer sounds 3 short beeps.

•A maximum of 3 self-diagnostics reports are displayed, for 5 seconds each, beginning with the most recent report. Following this display the lamps turn OFF. In order to view the self-diagnostics results again, press the ON/OFF button again.

•The 3 lamps remain OFF if no trouble has occurred.

<IMPORTANT> After self-diagnostics is completed, be sure to press the ACL (reset) button to return to normal mode. The air conditioner will not operate if this is not done.

HIGH POWER button

<Clock display > Test run mode

Self-diagnostics mode

ON/OFF operation button

1HR.

TIMER button

ACL

(Reset) button

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Panasonic CU-KE18NKU Troubleshooting Before Calling for Service, Precautions before Performing Inspection or Repair
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CZ-18BT1U, CS-KE12NB41, CS-KE18NB4UW, CU-KE18NKU, CU-KE12NK1 specifications

The Panasonic CS-KE18NB4UW and CU-KE12NK1, along with the CS-KE12NB41, CZ-18BT1U, and CU-KE18NKU, represent a suite of advanced air conditioning solutions built with cutting-edge technologies designed to provide optimal comfort, energy efficiency, and air quality in various settings.

One of the standout features of this lineup is the inverter technology. Inverter air conditioners adjust the compressor speed to maintain the desired temperature efficiently. This leads to significant energy savings compared to traditional air conditioners, which tend to frequently cycle on and off, consuming more power. By continuously regulating the temperature, the Panasonic units not only save electricity but also prolong the lifespan of the compressor.

Another noteworthy characteristic is the nanoe™ technology integrated into some of these models. Nanoe™ technology uses hydroxyl radicals to purify the air, minimizing harmful bacteria and allergens. This makes the Panasonic units particularly suitable for users with allergies or respiratory issues, providing a cleaner and healthier indoor environment.

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The user-friendly features include a smart remote control system, allowing users to adjust settings with ease from a distance. Some models are equipped with Wi-Fi capability, enabling integration with smart home systems for enhanced control and programmability.

In conclusion, the Panasonic CS-KE18NB4UW, CU-KE12NK1, CS-KE12NB41, CZ-18BT1U, and CU-KE18NKU air conditioning units exemplify innovation and efficiency. With their inverter technology, air purification features, compact designs, and smart functionalities, they stand out as ideal choices for maintaining comfortable and healthy indoor environments throughout the year.
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