Q&A Troubleshooting (Continued)
TV, computer, printer (Continued)
Picture is not displayed on full TV screen. ●Check [TV Aspect] settings (→29).
Cannot send pictures to computer.
●Not connected correctly (→63).
●Check whether computer has recognised camera.
●Select [PC] when connecting the camera to your computer. (→63)
Computer does not recognise card (only reads
The card is not recognised by the computer. (You are using an SDXC Memory Card.)
●Make sure your computer supports SDXC memory cards. http://panasonic.net/avc/sdcard/information/SDXC.html
●When you insert a card, a message will be displayed requesting you to format the card, but do not format it.
●If [Access] remains displayed on the LCD monitor, turn off the camera and then disconnect the USB cable.
Uploading to YouTube or Facebook cannot be performed properly.
→Confirm that the login information (login ID, user name,
→Confirm that the PC is connected to the Internet.
→Confirm that the resident software (such as
→Check the YouTube or Facebook site.
Cannot print when connecting to printer.
●Printer is not compatible with PictBridge.
●Select [PictBridge(PTP)] when connecting the camera to your computer. (→66)
Cannot print the date.
●Make date printing settings before printing.
→With supplied software: Select “with dates” within print settings. ●Use [Date Stamp] function when taking a picture. (→52)
Edges cut off pictures when printing.
●Release any trimming or edgeless printing settings on printer before printing. (Consult printer operating manual.)
●The pictures were recorded in 
aspect ratio.
→If printing in shop, check if 16:9 sizes can be printed.
Others
Menu not displayed in desired language. ●Change [Language] setting (→31).
Camera rattles if shaken.
●This sound is made by the lens movement and is not a fault.
Red lamp illuminated when pressing shutter button halfway in dark locations. ●[AF Assist Lamp] is set to [ON] (→51).
AF Assist Lamp is not illuminated.
●[AF Assist Lamp] is set to [OFF].
●Not illuminated in bright locations or when using [Scenery], [Night Scenery], [Self Portrait], [Fireworks], or [Sunset] Scene Modes.
Camera is hot.
●Camera may become a little warm during use, but this does not affect performance or quality.
Lens makes a clicking noise.
●When brightness changes, the lens may make a clicking noise and the monitor brightness may also change, but this is due to aperture settings being made. (Does not affect recording.)
Clock is incorrect.
●Camera has been left for a long period.
→Reset the clock (→16).
●It takes too long to set (clock will be behind by the same lapse of time).
When using zoom, picture becomes slightly warped and the edges of the subject become coloured.
●Pictures may be slightly warped or coloured around the edges, depending on the zoom ratio, but this is not a fault.
File numbers are not recorded in sequence.
●File numbers are reset when new folders are created (→64).
File numbers have jumped backwards.
●Battery was removed/inserted with power on.
(Numbers may jump backwards if folder/file numbers are not correctly recorded.)
When the camera is left alone, the slide show is suddenly displayed.
●This is the [Auto Demo] to introduce the features of the camera. Press [
/ 
] to return to the menu screen.
78 VQT3E65 | VQT3E65 79 |
