Panasonic DMCZS40K, DMC-ZS40 310, It takes long time every time to connect to a smartphone

Others

Q&A Troubleshooting

About the Wi-Fi function

It cannot connect to the wireless LAN. Radio waves get disconnected. ●●Use within the communication range of the wireless LAN network.

●●Connection types and security setting methods are different depending on the wireless access point. → Refer to the operating instructions of the wireless access point.

●●When the radio waves are interrupted, the condition may improve by moving the location or changing the angle of the wireless access point.

●●It may not automatically connect when the network SSID of the wireless access point is set not to broadcast.

→ Set the network SSID of the wireless access point to broadcast.

●●Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency operated nearby?

→ Radio waves may get interrupted when used simultaneously. Use them sufficiently away from the device.

●●Is the 5 GHz/2.4 GHz switchable wireless access point connected to other equipment using the 5 GHz band?

→ The use of a wireless access point that can use 5 GHz/2.4 GHz simultaneously is recommended. It cannot be used simultaneously with this camera if it is not compatible.

●●When the battery indicator is flashing red, the connection with other equipment may not start or the connection may be disrupted. (A message such as [Communication error] is displayed.)

Wireless access point is not displayed. Or it cannot be connected. ●●Check if the wireless access point to connect is in operating state.

●●The camera may not display or connect to a wireless access point depending on the radio wave condition.

→ Perform the connection closer to the wireless access point.

●●It may not display even if the radio waves exist depending on the setting of the wireless access point.

→ Check the settings of the wireless access point.

●●The wireless access point may not be found depending on the radio wave condition. → Perform the [From List]. (→247)

●●Is the network SSID of the wireless access point set not to broadcast?

→It may not be detected when it is set not to broadcast. Enter and set the network SSID. (→248) ●●Try the following:

→Move this unit closer to the wireless access point

→Remove the obstacles between this unit and the wireless access point

→Change the direction of this unit

It takes long time every time to connect to a smartphone.

●●It may take longer time to connect depending on the Wi-Fi connection setting of the smartphone, but it is not a malfunction.

This unit is not displayed in the Wi-Fi setting screen of the smartphone. It takes time to setup the connection.

●●Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of the smartphone.

I have forgotten the login ID or password for the “LUMIX CLUB”. ●●Check the information in the login screen of “LUMIX CLUB”.

http://lumixclub.panasonic.net/eng/c/

I do not have a wireless access point at my home, but I would like to perform service user registration of the “LUMIX CLUB”.

●●Service user registration for the “LUMIX CLUB” is not possible in the environment without a wireless access point.

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