Others

Q&A Troubleshooting

About the Wi-Fi function (continued)

I cannot display or delete the images uploaded to the WEB service by this unit. ●●The images uploaded to the WEB service cannot be displayed or deleted by this unit.

→ Perform the task using a smartphone or a PC.

Your “LUMIX CLUB” login ID and password were deleted after sending the camera in to be repaired.

●●The settings stored in the camera may be deleted depending on the type of repair. → Always make a copy of important settings.

There is an image that could not be transmitted. ●●Is the size of the image too large?

Divide the motion picture using [Video Divide] (→176).

Reduce the image size at [Size] (→254), and then send. ●●Capacity or number of images in the WEB service is full.

Login to “LUMIX CLUB”, and check the status of the destination on the WEB service link settings.

I have forgotten the password for the Wi-Fi.

Execute the [Reset Wi-Fi Settings] in the [Setup] menu. (→71)

However, the information you have set on the [Wi-Fi Setup] menu will be reset.

Transmission of the image fails midway. ●●Is the size of the image too large?

Transmit after dividing the motion picture with [Video Divide] (→176).

Reduce the image size at [Size] (→254), and then send.

Image cannot be transmitted when the battery indicator is flashing red.

Motion picture cannot be transmitted.

●●File format of the motion picture that can be sent differs depending on the destination. (→202, 209, 211, 216, 222, 227)

●●Is the size of the image too large?

→ Transmit after dividing the motion picture with [Video Divide] (→176).

I cannot send images to an AV device.

●●Sending may fail depending on the operational status of the AV device. Also, sending may take a while.

I cannot connect using the NFC function. ●●The smartphone is not NFC compatible.

This function can be used with NFC compatible devices with Android (2.3.3 or above). ●●Is the NFC function on the smartphone turned off?

●●The [NFC Operation] on this unit is set to [OFF]. (→256)

●●The camera has a hard time recognizing some smartphone models. If it is not recognized, slowly shift the smartphone while it is beside the unit.

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Panasonic DMC-ZS40, DMCZS40K, DMCZS40S 312, Have forgotten the password for the Wi-Fi, Motion picture cannot be transmitted