Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your dealer for instructions.

The following do not indicate a problem with this unit:

 

Regular disc rotating sounds. The sound of the disc rotating may

Interruptions to reception due to periodic satellite broadcasting

become louder especially when finalizing a DVD-R.

breaks.

Poor reception due to atmospheric conditions.

A sound is heard when the HDD goes into the SLEEP mode, or

Image disturbance during search.

operations are slow to respond in SLEEP mode.

 

 

 

 

Power

 

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No power.

Insert the AC mains lead securely into a known active AC mains socket.

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The unit switches to the

One of the unit’s safety devices is activated. Press [Í/I] on the main unit to turn the unit on.

 

 

standby mode.

 

 

 

 

 

 

 

 

 

Unit does not turn on pressing

Linked timer recordings with external equipment is in recording standby. Press [EXT LINK]

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[Í DVD].

to cancel the recording standby.

 

 

 

 

 

 

 

 

Displays

 

 

 

 

 

 

 

 

 

The display is dim.

Change “FL Display” in the SETUP menu.

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“0:00” is flashing on the unit’s

Set the clock.

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display.

 

 

 

 

 

 

 

 

 

The time recorded on the disc

Times shown may disagree with actual times.

 

 

and the available time shown

More disc space than the actual recording time is used after recording or editing the DVD-R

 

 

do not add up.

200 times or more.

 

 

 

The play time shown for MP3

While searching, the elapsed time may not display correctly.

 

 

does not agree with the actual

Even if you erase recorded content from the DVD-R, there is no increase in disc space.

 

 

time.

 

 

 

 

 

 

 

 

 

The clock is not correct.

Under adverse reception conditions, etc., the automatic time correction function may not

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work. In this case, “Automatic” is automatically turned to “Off”. If re-setting the Auto Clock

 

 

 

 

Setting does not work, set the time manually.

 

 

 

 

 

 

 

 

TV screen and video

 

 

 

 

 

 

 

 

 

Television reception worsens

This can occur because the signals are being divided between the unit and other

 

 

after connecting the unit.

equipment. It can be solved by using a signal booster, available from audio-visual suppliers.

 

 

 

 

 

 

Reference

 

Status messages do not

Select “Automatic” in “On-Screen Messages” in the SETUP menu.

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appear.

 

 

 

 

 

 

 

 

 

 

 

 

 

The grey background does not

Select “On” in “Grey Background” in the SETUP menu.

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appear.

 

 

 

 

 

 

 

 

 

Picture does not appear

Timer recordings work regardless whether the unit is on or off. To confirm the timer

 

 

during timer recording.

recording is going to work properly, turn the unit on.

 

 

 

 

 

 

 

 

The 4:3 aspect ratio picture

Use the television to change the aspect. If your television does not have that function, set

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expands left and right.

“Progressive” in the Picture menu to “OFF”.

 

 

 

Screen size is wrong.

Check the settings for “TV Aspect” in the SETUP menu.

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There is a lot of after-image

Set “Playback NR” in the Picture menu to “OFF”.

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when playing video.

 

 

 

 

 

 

 

 

 

When playing DVD-Video

Set “Progressive” in the Picture menu to “OFF”. This problem is caused by the editing

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using progressive output, one

method or material used on DVD-Video, but should be corrected if you use interlace output.

 

 

 

part of the picture

 

 

 

 

momentarily appears to be

 

 

 

 

doubled up.

 

 

 

 

 

 

 

 

 

There is no apparent change

The effect is less perceivable with some types of video.

 

 

in picture quality when

 

 

 

 

adjusted with the Picture

 

 

 

 

menu in the on-screen menus.

 

 

 

 

 

 

 

 

 

The images from this unit do

Make sure that the television is connected to the AV1 terminal, VIDEO OUT terminal, S-

7, 8

 

 

not appear on the television.

VIDEO OUT terminal or COMPONENT VIDEO OUT terminals on this unit.

 

 

 

Picture is distorted.

Make sure that the television’s input setting (e.g., AV 1) is correct.

 

 

The television isn’t compatible with progressive signals. Press and hold [] and [TIME SLIP]

 

 

 

 

 

 

on the main unit at the same time for about 5 seconds. The setting will change to interlace.

 

 

 

 

 

 

RQT7664

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Panasonic DMR-E85H operating instructions Troubleshooting guide, Following do not indicate a problem with this unit, Breaks