Limited Warranty (ONLY FOR U.S.A.)

RQTC0128

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Limited Warranty (ONLY FOR U.S.A.)

Panasonic Consumer Electronics Company,

Panasonic Puerto Rico, Inc.

Division of Panasonic Corporation of North America

Ave. 65 de Infantería, Km. 9.5

One Panasonic Way Secaucus, New Jersey 07094

San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic DVD Player Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF

Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the

MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

warrantor”) will, for the length of the period indicated on the chart below, which starts with the date

Some states do not allow the exclusion or limitation of incidental or consequential damages, or

of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new

limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.

or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or

 

replace will be made by the warrantor.

 

 

This Limited Warranty gives you specific legal rights and you may also have other rights which vary

 

 

 

from state to state. If a problem with this product develops during or after the Limited Warranty period,

Product or Part Name

Parts

Labor

you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then

 

 

 

write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.

DVD Player

One (1) Year

Ninety (90) Days

 

 

 

 

 

 

 

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR

Rechargeable Batteries (in exchange for defective item)

Ten (10) Days Not Applicable

 

RESPONSIBILITY.

During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts”

Customer Services Directory

warranty period, there will be no charge for parts. You must mail-in your product during the warranty

period. If non-rechargeable batteries are included, they are not warranted. This Limited Warranty

 

only applies to products purchased and serviced in the United States or Puerto Rico. This Limited

Obtain Product Information and Operating Assistance; locate your nearest Dealer or

Warranty is extended only to the original purchaser and only covers product purchased as new. A

Servicenter; purchase Parts and Accessories; or make Customer Service and Literature

purchase receipt or other proof of original purchase date is required for Limited Warranty service.

Mail-In Service

 

 

 

 

 

requests by visiting our Web Site at:

 

 

 

 

 

h�p://www.panasonic.com/consumersupport

For assistance in the continental U.S.A. in obtaining repairs please ship the product to:

Panasonic Service and Technology Company

 

 

 

 

 

or, contact us via the web at:

Customer Servicenter

 

 

 

 

 

h�p://www.panasonic.com/contactinfo

Suite B

 

 

 

 

 

You may also contact us directly at:

4900 George McVay Drive

 

 

 

 

 

1-800-211-PANA (7262),

McAllen, TX 78503

 

 

 

 

 

Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.

 

 

When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the

 

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

 

 

 

 

original carton. Include a letter detailing the complaint and provide a day time phone and/or email

Accessory Purchases

address where you can be reached.

 

 

 

 

 

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL

 

 

 

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by

BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF

 

 

visiting our Web Site at:

PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR

 

 

h�p://www.pstc.panasonic.com

THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

 

 

or, send your request by E-mail to:

Limited Warranty Limits And Exclusions

 

 

 

 

 

npcparts@us.panasonic.com

This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES

 

 

You may also contact us directly at:

NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT

 

 

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)

COVER damages which occurred in shipment, or failures which are caused by products not supplied

 

 

 

 

 

Panasonic Service and Technology Company

by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling,

 

 

misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls,

 

 

20421 84th Avenue South, Kent, WA 98032

improper maintenance, power line surge, lightning damage, modification, or commercial use (such as

 

 

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

hotel, office, restaurant, or other business), rental use of the product, or service by anyone other than

 

 

 

 

 

 

a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.

 

 

 

For hearing or speech impaired TTY users, TTY : 1-866-605-1277

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY

 

 

 

Service in Puerto Rico

COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL

DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY

 

BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, cost of having

Panasonic Puerto Rico, Inc.

someone remove or re-install an installed unit if applicable, travel to and from the servicer, loss of or

Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

damage to media or images, data or other recorded content. The items listed are not exclusive, but

Phone (787)750-4300, Fax (787)768-2910

are for illustration only.)

 

 

 

 

 

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Panasonic DVD-S53 Limited Warranty only for U.S.A, Panasonic DVD Player Limited Warranty, Limited Warranty Coverage