Troubleshooting guide
Picture incorrect
Sound incorrect
Picture distorted. • Ensure that the unit is not connected through a video cassette recorder. (7)
•Make sure that progressive output has not been selected when the connected television is not progressive compatible. Press and hold [RETURN] until the picture displays correctly. The settings will return to “INTERLACE”.
•DivX Change “SOURCE SELECT” in
(16)
| Picture size doesn’t | • | Change “TV ASPECT” in “VIDEO” menu. (18) |
| fit the screen. | • | Use the television to change the aspect. If your television |
| DivX |
| does not have that function, change “TV ASPECT”. (18) |
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| • | Change the zoom setting. (15) |
| Picture stops. | • | Picture may stop if the DivX files are greater than 2GB. |
| The television may | • | PAL discs cannot be played. |
| display incorrectly or • | Connect to a progressive output compatible television to | |
guide | colors appear faded. |
| enjoy progressive video. |
| • | Picture may not be seen when more than 4 devices are | |
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| connected with HDMI cables. Reduce the number of | |
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| connected devices. | |
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| Menu not displayed | • | Restore the zoom ratio to “NORMAL”. (15) |
| correctly. | • | Change “TV ASPECT” in “VIDEO” menu. (18) |
Sound distorted.
No sound.
Piercing noise comes from the speakers.
Effects do not work.
•Set Advanced surround to “OFF”. (14)
•Noise may occur when playing WMA files.
•With HDMI AV OUT connections, audio may not be output from other terminals in the way that was set.
•Turn the volume up.
•DivX Audio may not be output due to how files were created.
•Audio may not be heard when more than 4 devices are connected with HDMI cables. Reduce the number of connected devices.
•When using the HDMI connection, ensure that “AUDIO OUT” in the “HDMI” menu is set to “ON”.
•If you have connected a digital amplifier which does not include decoder, be sure to select “PCM” in “DOLBY DIGITAL” or “DTS” in “AUDIO” menu. (19)
•None of the audio effects work when the unit is outputting bitstream signals from the COAXIAL or HDMI AV OUT terminal. (8, 9)
•Some audio effects do not work or have less effect with some discs.
•Advanced surround and
Unit displays
Troubleshooting | Recording |
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Cannot record to | • You cannot record WMA/MP3. |
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digital recording | • You cannot record DVDs that have protection preventing | ||
equipment. | digital recording. |
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(Incorrect sound | • You cannot record DVDs if the recording equipment cannot | ||
| recorded.) | handle signals with a sampling frequency of 48 kHz. | |
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| • Make the following settings: |
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| – ADVANCED SURROUND: OFF (14) | |
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| – PCM OUTPUT: | UP TO 48kHz (19) |
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| – DOLBY DIGITAL: | PCM (19) |
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| – DTS: | PCM (19) |
RQTC0152
22
The number following “H” depends on the status of the unit.
•Trouble may have occurred. Turn the unit off and then back to ON. Alternatively, turn the unit off, disconnect the AC power supply cord, and then reconnect it.
•If the service numbers fail to clear, note the service number and contact a qualified service person.
•You inserted a disc the unit cannot play; insert one it can. (5)
•You inserted a blank disc.
•You inserted a disc that has not been finalized. (5)
•You haven’t inserted a disc: Insert one.
•You haven’t inserted the disc correctly: Insert it correctly. (10)
•The disc may be dirty. (6)
•You haven’t inserted the disc correctly: Insert it correctly. (10)
•The connected equipment is not
•The HDMI connection acts unusually.
–The connected equipment is not
–The HDMI cable is too long.
–The HDMI cable is damaged.
