87
Troubleshooting

Should any problem persist contact your dealer.

Problem Cause Remedy
Phone will not
switch on
Check that the battery is
fully charged and
correctly connected to
the phone
Extremely short
battery life for a
new battery
The network you are
using and the condition of
the battery can affect
battery life
Short battery life
for an old battery Battery has worn out Replace with a new f ully
charged battery
Battery level
indicator does not
appear and the
phone cannot be
switched on when
charging
Battery is n ot attach ed to
the phone, or when the
battery has been deeply
discharged there is a delay
until the indicator lights
Let the battery charge for
a few minutes
Battery fails to
charge
Battery is n ot attach ed to
the phone
Ensure the battery is
fitted to the phone
before charging
Battery has been
connected to the phone
after the fast travel
charger has been plugged
in
Battery has been deeply
discharged there is a delay
until indicator lights
Let the battery charge for
a few minutes
jam-eng.book Page 87 Tuesday, March 9, 2004 1:06 PM