Panasonic KV-S2065L, KV-S2065W Troubleshooting

Troubleshooting

If a problem occurs while the unit is being used, first check the following items. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service.

Symptom	Possible Cause	Remedy

	The power cord is not plugged in.	Insert the power plug firmly.
The LCD does not display
The LCD does not display	A fuse has blown.
when the power switch is	A fuse has blown.	Pull out the power plug, then call for
when the power switch is
turned ON.	Foreign matter is lodged in the fan,
turned ON.	Foreign matter is lodged in the fan,	service.
	preventing it from rotating.

	The rollers are dirty.	Clean all of the rollers. (See page 36
	The rollers are dirty.	through 38.)
		through 38.)
A double feeding problem
A double feeding problem	The ADF / manual feed selector is not
occurs.	The ADF / manual feed selector is not	Adjust the ADF / manual feed selector.
occurs.	set properly.
	set properly.
		(See page 33 .)
	Retard Roller is not installed correctly.	(See page 33 .)
	Retard Roller is not installed correctly.

	The document is creased or torn, or	Make a copy of the document on paper
	The document is creased or torn, or	of the specified size [between
	longer than A3 size or smaller than	of the specified size [between
	longer than A3 size or smaller than	48a70mm (1.9a2.75 in.) and A3 size]
The document stops during	48a70mm (1.9a2.75 in).	48a70mm (1.9a2.75 in.) and A3 size]
	48a70mm (1.9a2.75 in).	and scan the copy.
		and scan the copy.
scanning.
scanning.		Refer to the next page when an error is
		Refer to the next page when an error is
	The document is jammed.	displayed.
		(See pages 50 and 51 .)

The document is not fed	The rollers are dirty.	Clean all of the rollers.
smoothly during scanning.	The rollers are dirty.	(See page 36 through 39 .)
smoothly during scanning.		(See page 36 through 39 .)

The scanned document is	The document to be scanned was	Load the document correctly.
blank.	loaded face down (upside down).	Load the document correctly.
blank.	loaded face down (upside down).

The scanned document is	The document guides were not touching	Set the document guides or the
The scanned document is	the edges of the document, or the	Set the document guides or the
skewed.	the edges of the document, or the	document correctly.
skewed.	document was skewed when loaded.	document correctly.
	document was skewed when loaded.

Vertical lines appear on the	The sensor rollers, scanning section glass	Wipe the dirty parts with a clean cloth.
scanned document.	or the rubber rollers are dirty.	(See page 36 through 39.)

		Turn the computer OFF. Turn the scanner
		ON, and then turn the computer ON again.
The computer does not
The computer does not	The computer cannot recognize the	Confirm the SCSI ID, product ID and
recognize the scanner. The	The computer cannot recognize the	terminator, and then set them correctly.
scanner does not operate	scanner.
scanner does not operate	scanner.	Use a shielded cable which is as short
correctly.		Use a shielded cable which is as short
correctly.		as possible.
		as possible.
		Reduce the SCSI transfer rate, and
		then proceed. (See page 27 .)

The scanned document is	The sensor rollers are dirty.	Clean the sensor rollers.
faint.	The sensor rollers are dirty.	(See pages 38 through 39.)
faint.		(See pages 38 through 39.)

The double feed detection	There is dust from the paper on the	Please clean the double feed detection
The double feed detection	There is dust from the paper on the	sensor with the included blower. (Refer
sensor is not operating.	double feed detection sensor.	sensor with the included blower. (Refer
sensor is not operating.	double feed detection sensor.	to page 39 .)
		to page 39 .)