3-50 Features
O3 Features
Case 6: Disconnects a call after the OGM – OGM for UCD.
OGM1: “We are sorry. The line is currently busy. Please hold.”
OGM2: “We are sorry. The line is currently busy. Please call back later.”
Required Settings: [502] “MODE4”
[414]-[416] “UCD”
Case 7: Uses the DISA or UCD feature for exchange lines
– OGM for DISA and UCD.
OGM1: “We are sorry. The line is currently busy Please hold.” (UCD message)
OGM2: “This is A company. For the sales division,press 1. For the service
division, press 2. To call the operator, press 0.” (DISA message)
Required Settings: [502] “MODE5”
[414]-[416] “DISA1” for exchange line(s) which use the DISA
feature
“UCD” for exchange line(s) which use the UCD
feature
Case 8: Uses the DISA feature when none of the extension in the UCD group can
answer a call – OGM for UCD.
OGM1: “We are sorry. The line is currently busy Please hold.”
OGM2: “This is A company. For the sales division,press 1. For the service
division, press 2. To call the operator, press 0.”
Required Settings: [502] “MODE6”
[414]-[416] “UCD”
[523] “Intercept”
DISA with
OGM
Outside Call To the designated destination
OGM2
System
UCD with
OGM
Outside Call OGM1
The line is busy. (When the line is free.)
(DISA)
(UCD)
To the UCD group
UCD with
OGM
Outside Call The call is disconnected.
OGM1
System
OGM2
The line is busy.
UCD with
OGM
Outside Call The call is sent to the DISA feature.
OGM1
System
OGM2
The line is busy.
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