Customer services | Panasonic KX-TG2631 guide

Useful Information

Customer services

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at: 1-800-211-PANA (1-800-211-7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.)

Panasonic Services Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,

Carolina, Puerto Rico 00985

Phone (787)750-4300, Fax (787)768-2910

54For assistance, please visit http://www.panasonic.com/phonehelp

Image 54

Panasonic KX-TG2631 operating instructions Customer services, Customer Services Directory

Contents

Operating Instructions Making/Answering Calls Introduction Thank you for purchasing a Panasonic cordless telephone Symbols used in these operating instructions About these operating instructionsDescriptions of the multiple handsets and charger Accessory information Included accessoriesQuantity Accessory item Order number Additional/replacement accessories Accessory item Order numberSales and support information Important safety instructions Save These Instructions Installation BatteryMedical Environment For best performanceBase unit location/avoiding noise Routine care Setting up the base unit Connecting the AC adaptor and telephone line cord If you subscribe to a DSL service Setting up the handsetConnecting the charger Available model Battery installation/replacement Battery chargeBase unit Battery level Battery icon Panasonic battery performance Operation Operating timeCharger Available model Controls Adjusting audio volume Ringer indicator Message indicator Receiver DisplayExample Flash Using the navigator key Microphone Charge contacts Displays Handset soft keysBase unit display items Displayed Meaning Handset display items Displayed Meaning item Setting the unit before useDialing mode Display language Date and time Example 930 09 Making calls Useful features during a call Answering calls Mute For Call Waiting service usersTemporary tone dialing for rotary/ pulse service users Flash button Call share Available model Handset phonebook Adding items to the phonebookFinding and calling a phonebook item Editing items in the phonebook Erasing items in the phonebookChain dial Copying an item Copying all items Missed calls Using Caller ID serviceCaller ID features Private name display Viewing the caller list and calling back Caller ID number auto edit featureCaller list Editing a caller’s phone number before calling back OFF Erasing selected caller information Storing caller information into the phonebookSave Clear iOFF Erasing all caller information Programmable settings Programming by scrolling through the display menusSave iOFF Main menu Sub-menu Main menu Sub-menu Programming using the direct commands Feature Setting code System CodeMenu Ring count Customer support Answering system Turning the answering system on/offRecording your greeting message Skipping a message Pausing a messagePrerecorded greeting message Erasing a message Voice guidance Answering system commandsKey Command Calling back Caller ID subscribers only Key Remote command Using the answering system remotelyRemote commands Remote operation Ring count Answering system settingsRemote code Turning on the answering system remotely For Voice Mail service subscribers Caller’s recording timeMessage alert Intercom KX-TG2631KX-TG2632 Transferring calls between handsets, conference calls Answering transferred calls Registering a handset KX-TG2631 Handset Wall mounting Base unitCharger Switching a call between the headset and speakerphone Headset optional Error messages Display message Cause/solution Programmable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Battery recharge Problem Cause/solution Problem Cause/solution Making/answering calls, intercom Phonebook Problem Cause/solution Caller ID Problem Cause/solution Answering system Problem Cause/solution FCC and other information Useful Information FCC RF Exposure Warning Specifications Customer services Customer Services Directory Ave de Infantería, Km WarrantySan Gabriel Industrial Park One Panasonic Way Secaucus, New Jersey Limited Warranty Limits And Exclusions Index Index Page When you ship the product Panasonic Puerto Rico, IncCopyright