Before Requesting Help
ProblemRemedy
You cannot program items, •Programming is not possible while the
such as the recall time. unit is in conversation or speakerphone mode or when viewing the Caller List/directory list.
•Do not pause for over 60 seconds while programming.
•Move closer to the base unit.
•Ö, Ñ, Ü or á may have been pressed when you picked up the handset. Press (OFF) and try again.
Previously programmed •If a power failure occurs, programmed
information is erased.information may be erased. Reprogram if necessary.
You cannot store a name and phone number in the directory.
•You cannot store an item in the directory while the unit is in the talk, speakerphone or intercom mode.
•Do not pause for over 60 seconds while storing.
While programming or searching, the unit starts to ring and stops the program/ search.
•To answer the call, press 
, 
or
The unit does not display the caller’s name and/or phone number.
•You need to subscribe to a Caller ID service from a telephone company.
•Other telephone equipment may be interfering with your phone. Disconnect it and try again.
•Other electrical appliances connected to the same outlet may be interfering with the Caller ID information.
•Telephone line noise may be affecting the Caller ID information.
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