Useful Information

Caller ID

 

 

 

Problem

Cause/solution

The handset does not

LYou have not subscribed to Caller ID service. Contact

display the caller’s name

your telephone service provider to subscribe.

and/or phone number.

LIf your unit is connected to any additional telephone

 

equipment such as a Caller ID box or cordless

 

telephone jack, disconnect the unit from the equipment

 

and plug the unit directly into the wall jack.

 

LIf your unit is connected to a telephone line with DSL

 

service, we recommend connecting a noise filter

 

between the base unit and the telephone line jack.

 

Contact your DSL provider for details.

 

LThe name display service may not be available in some

 

areas. Contact your telephone service provider for

 

details.

 

LOther telephone equipment may be interfering with this

 

unit. Disconnect the other equipment and try again.

 

LThe caller requested not to send caller information

 

(page 36).

 

LIf a call is being transferred to you, the caller information

 

is not displayed.

 

LGenerally, caller information is displayed from the 2nd

 

ring.

The handset or base unit

LThe handset or base unit’s ringer volume is turned off.

does not announce the

Adjust it (page 26, 45).

displayed caller names.

LThe Talking Caller ID feature is turned off. Turn it on

 

(page 45).

 

LIf the base unit and another handset are having an

 

intercom call, your handset does not announce caller

 

information.

The caller list/incoming

LThe Caller ID number auto edit feature is turned off.

phone numbers are not

Turn it on and try again (page 44).

edited automatically.

LYou need to call back the edited number to activate

 

Caller ID number auto edit.

I cannot dial the phone

LThe phone number you dialed might have an incorrectly

number edited in the

edited pattern (for example, the long distance “1” or the

caller list.

area code is missing). Edit the phone number with

 

another pattern (page 38).

For assistance, please visit http://www.panasonic.com/phonehelp

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Panasonic KX-TG5761, KX-TG5766, KX-TG5767 operating instructions Caller ID Problem Cause/solution