Panasonic KX-TG6671, KX-TG6672B, KXTG6672B, KXTG6671B Programmable settings Problem Cause/solution

Models: KXTG6672B KX-TG6672B KXTG6671B KX-TG6671 KX-TG6672

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Useful Information

Problem

I cannot hear a dial tone.

The indicator on the handset flashes slowly.

Cause/solution

R The base unit’s AC adaptor or telephone line cord is not connected. Check the connections.

R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/ telephone company.

R New messages have been recorded. Listen to the new messages (page 32).

R New voice mail messages have been recorded. Listen to the new voice mail messages (page 36).

Programmable settings

Problem

Cause/solution

 

The display is in a language I cannot

 

R Change the display language (page 12).

 

 

read.

 

 

 

 

 

 

 

 

I cannot register a handset to a base

R The maximum number of handsets (6) is already registered

 

unit.

to the base unit. Cancel unused handset registrations from

 

 

 

the base unit (page 27).

 

 

 

 

 

 

 

 

 

 

Battery recharge

 

 

 

 

 

 

Problem

Cause/solution

 

The handset beeps and/or flashes.

 

R Battery charge is low. Fully charge the batteries (page 9).

 

 

I fully charged the batteries, but

R Clean the battery ends ( , ) and the charge contacts

still flashes,

with a dry cloth and charge again.

is displayed, or

R It is time to replace the batteries (page 8).

the operating time seems to be shorter.

Making/answering calls, intercom

 

Problem

 

Cause/solution

 

is displayed.

 

R The handset is too far from the base unit. Move closer.

 

 

 

 

R The base unit’s AC adaptor is not properly connected.

 

 

 

Reconnect AC adaptor to the base unit.

 

 

 

R The handset is not registered to the base unit. Register it

 

 

 

(page 27).

 

 

 

 

 

 

Noise is heard, sound cuts in and out.

R You are using the base unit or handset in an area with high

 

 

 

electrical interference. Re-position the base unit and use the

 

 

 

handset away from sources of interference.

 

 

 

R Move closer to the base unit.

 

 

 

R If you use a DSL/ADSL service, we recommend connecting

 

 

 

a DSL/ADSL filter between the base unit and the telephone

 

 

 

line jack. Contact your DSL/ADSL provider for details.

 

 

 

 

 

 

The handset does not ring.

R The ringer volume is turned off. Adjust the ringer volume

 

 

 

(page 14).

 

 

 

R Silent mode is turned on. Turn it off (page 25).

 

 

 

 

 

 

 

 

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For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG6671, KX-TG6672B Programmable settings Problem Cause/solution, Battery recharge Problem Cause/solution