Troubleshooting guide

Playback Issues

 

Operation

 

Page

 

 

 

 

Play doesn’t start.

 

This unit may not play WMA that contains still picture data.

 

 

 

If a disc contains CD-DA and other formats, proper playback may not be possible.

 

 

 

 

It takes time before play

 

Play may take time to begin when an MP3 track has still picture data. Even after the

starts.

 

track starts, the correct play time will not be displayed; however, this is normal.

 

 

 

 

 

Specific locations will not

 

Is the disc dirty or scratched? Wipe off the disc with a soft cloth, etc. and try again.

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play correctly.

 

 

 

 

 

 

 

WMA/MP3 discs are not read

If you have created a multi-session disc, did you close the session? Use WMA/MP3

correctly.

 

discs that have closed sessions.

 

 

 

 

Is there one session with very little data on it? Create sessions with approximately

 

 

 

5 MB (approximately two three-minute tracks) or larger.

 

 

 

 

 

Menu doesn’t appear.

 

Press [] twice and then press [1] (PLAY).

[VCD] with playback control

 

 

 

 

 

 

 

 

The program and random

 

These functions do not work with some DVD-Videos.

play functions do not work.

 

 

 

 

 

 

 

Play restarts from the

 

This is normal on DVD-Audio.

beginning of the track when

 

 

 

soundtrack is changed.

 

 

 

 

 

 

 

Subtitle position is wrong.

Adjust the position. (“Subtitle Position” in Display Menu)

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No subtitles.

 

Display the subtitles.

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The subtitles overlap closed

Clear the subtitles.

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captions recorded on discs.

 

 

 

 

 

 

 

In A-B Repeat, point B is

 

The end of an item becomes point B when it is reached.

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automatically set.

 

 

 

 

 

 

 

Repeat play is automatically

Repeat play may be canceled when you perform “Advanced Disc Review”.

canceled.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Playback Issues

 

Sound

 

 

 

 

 

 

No sound.

 

There may be a pause in sound when you change the play speed.

 

 

 

Audio may not be heard when more than 4 devices are connected with HDMI

 

 

 

cables. Reduce the number of connected devices.

 

 

 

 

 

Sound distorted.

 

Noise may occur when playing WMA files.

 

 

 

The DVD-Audio disc may have restrictions on the method of audio output. With

 

 

 

some multi-channel DVD-Audio discs, unless the number of connected speakers is

 

 

 

 

the same as the disc’s channel specification, audio will not be output properly.

 

 

 

 

Refer to the DVD-Audio disc’s jacket for more information.

 

 

 

 

With HDMI AV OUT connections, audio may not be output from other terminals in

 

 

 

the way that was set.

 

 

 

 

The track sounds different

Did you make the recording to the HDD while the recording mode was set to AAC?

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now than it did before.

 

Tracks are recorded to the HDD in LPCM and then converted to AAC. Playing a

 

 

 

 

track directly after recording it will cause the audio to sound different from the

 

 

 

 

converted AAC track.

 

 

 

 

The audio sounds broken up

Was the track recorded in AAC (LP)? In rare cases, the audio may sound broken

between tracks.

 

up between tracks recorded in AAC (LP).

 

 

 

 

 

Effects do not work.

 

Are you trying to use various audio qualities and effects for sound fields at the

 

 

 

same time? Depending on how the audio quality and sound fields are grouped

 

 

 

 

together, you may not be able to obtain enough of an effect.

 

 

 

 

None of the audio effects work when the unit is outputting bitstream signals from

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the DIGITAL OPTICAL OUT terminal.

 

 

 

 

Some audio effects do not work or have less effect with some discs.

 

 

 

The on-screen menu shows

This is normal on DVD-Audio. Even if a second soundtrack isn’t recorded, two

“2” as a soundtrack option,

numbers will be shown.

 

but the audio does not

 

 

 

 

change.

 

 

 

 

 

 

 

 

 

 

RQT8926

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