Customer Information
Frequently Asked Questions
Some minor problems can be corrected very quickly and easily without the cost of a service call. Panasonic has a Customer Care Centre which can answer most questions over the phone. Before you contact the Customer Care Centre with your question we have included the most commonly asked questions.
Question: | How do I get Channel 10? | |
Answer: | You have five methods of selecting Channel 10 | |
| 1. | You can use the two digit channel selector on the remote control |
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| followed by the number 1 button, then the 0 button. |
| 2. | You can use the direct channel selector on the remote control ( C ). Press this button followed by |
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| the number 1 button, then the 0 button. |
| 3. | You can press the 9 button followed by the channel up button ( /\ ). |
| 4. | You can tune channel 10 into another position. |
| 5. | Press the Recall button. Press the Red Button (VCR - > 24). Use the UP and DOWN buttons |
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| to highlight channel 10 and press the Blue button. |
Question: | My channel number is still on the screen. How do I turn it off? |
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Answer: | If the channel number is a small number on the top left of the screen, press the recall button ( |
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| the remote control. Any other channel number is one being broadcast by the television station. There is | |||||
| no way to turn this off. |
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Question: | How do I tune my stations? |
Answer: | The instructions for tuning the stations are on page 26 for automatic tuning and on page 27 for tuning |
| individual stations. |
Question: | I have done an “Auto setup” because the book told me to. If I should only do manual tuning, why is |
| automatic tuning first in the book? |
Answer: | The Automatic setup and the manual tuning each have specific uses. The reason for each is clearly |
| described in the book. The reason that Auto setup is described first is because this is the first option |
| on the screen. |
Question: | I have started the auto tuning by accident. How do I stop it? |
Answer: | Pushing the remote control TV/AV button at any time will stop the Auto tuning. However, if you |
| stop the Auto setup before it is finished no station information will be stored. You will have to |
| restart and complete the Auto setup or manually tune each station. |
Question: | Why doesn’t the channel change when I press the channel button? |
Answer: | The television might be switched to Teletext mode. If it has been switched to text mode for closed |
| captions and they are not being transmitted there may not be any indication on the screen to let you |
| know that you are in Text mode. See pages 20, 21 and 22. |
Question: | Why do I get two small images when I switch the TV to AV mode? |
Answer: | Your Settop box or DVD player may be switched to “Progressive” or “576p”. This television is designed |
| for use with “Interlaced” signals. Switch the output to interlaced (625i or 525i). |
If the answer to your problem is not in this list, determine the symptoms and make a few simple checks as shown on the next page. The location of the nearest service centre can be obtained from the Panasonic Customer Care Centre on 132600.
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