Panasonic U500D user manual Problem, DVD Super Multi Double Layer drive

Troubleshooting

Problem

Some CD/DVDs run correctly, but others do not.

Procedure

The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your software’s needs. Check the CD/DVD documentation.

Check the type of CD/DVD you are using. The drive supports:

DVD-ROM: DVD-ROM, DVD-Video

CD-ROM: CD-DA, CD-Text, Photo

CD (single/multi-session),

CD-ROM Mode 1, Mode

2, CD-ROM XA Mode 2

(Form1, Form2), Enhanced

CD (CD-EXTRA), Addressing

Method 2

nDVD Super Multi Double Layer drive

Recordable	DVD-R/-R DL, DVD+R/+R
DVD:	DL, DVD-RW, DVD+RW,
	DVD-RAM

	Check the region code on the DVD. It must match
	that on the DVD Super Multi Double Layer drive.
	Region codes are listed in the Optical Disc Drive
	section in Chapter 2, The Grand Tour.
Cannot write	If you have trouble writing, make sure you are
correctly	observing the following precautions:
	Use only media recommended by TOSHIBA Do not
	use the mouse or keyboard during writing.
	Use only the software supplied with the computer for
	recording.
	Do not run or start other software during writing.
	Do not jar the computer during writing.
	Do not connect/disconnect external devices or install/
	remove internal cards during writing. If problems
	persist, contact your dealer.

User’s Manual 9-11