Troubleshooting

Problem

Procedure

External devices

Some external devices may not work when

connected to the

connected to a compatible port when the “USB

compatible ports

Sleep and Charge function” is [Enabled] in the

do not work when

BIOS Setup.

connected to a

Reconnect the external device after turning ON

compatible port.

the computer.

 

 

If the external device still doest not work, connect

 

device to an USB port that does not have the USB

 

Sleep and Charge function-compatible icon ( )

 

or change the “USB Sleep and Charge function”

 

setting to [Disabled] in the BIOS Setup.

 

 

The “USB WakeUp

When “USB Sleep and Charge function” is set to

function” does not

[Enabled] in the HW Setup, the “USB WakeUp

work.

function” does not work for ports that support the

 

USB Sleep and Charge function.

 

In that case, use an USB port that does not have

 

the USB Sleep and Charge function-compatible

 

icon ( ) or change the “USB Sleep and Charge

 

function” setting to [Disabled] in the BIOS Setup.

 

 

Memory expansion

Refer also to Chapter 8, Optional Devices, for information on installing memory modules.

Problem

Procedure

The computer hangs

Make sure the memory module installed in the

up

expansion slot is compatible with the computer.

 

If an incompatible module has been installed,

 

follow the steps below.

 

1. Turn off the power.

 

2.

Disconnect the AC adaptor and all peripheral

 

 

devices.

 

3.

Remove the battery pack.

 

4.

Remove the memory module.

 

5.

Replace the battery pack and/or connect the

 

 

AC adaptor.

6. Turn on the power.

If problems persist, contact your dealer.

9-16

User’s Manual

Page 178
Image 178
Panasonic U500D user manual Memory expansion