Troubleshooting User’s Manual | Panasonic U500D guide

Troubleshooting

9-22	User’s Manual

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Panasonic U500D user manual Troubleshooting User’s Manual

Contents

User’s Manual Table of Contents Media care Sound system Modem Wireless communications Operating Basics ExpressCard Slot Accessing HW Setup HW Setup WindowSecurity lock Appendix a Specifications Appendix B Display Controller Copyright DisclaimerTrademarks First edition May FCC information FCC notice Declaration of Conformity Information FCC conditions ContactAddress Telephone Vcci Class B Information EU Conformity of StatementMinato-ku, Tokyo, 105-8001, Japan Canadian Regulatory Information Canada Only Modem warning noticeConformity Statement Network Compatibility Statement Region selection Japan regulationsRedial A05-0025001 This label is located on the module Type of service Telephone company proceduresIf problems arise Pursuant to FCC CFR 47, Part Disconnection Instructions for IC CS-03 certified equipmentFax branding Modem warning notice for Australia AT+GCI=09 Apart Software in addition to a modemNumber to be dialed 0 1 2 3 4 5 6 7 8 Number to program into computer 0 9 8 7 6 5 4 3 2 General conditionsAn invoice for $NZ1237.50 will be sent under separate cover Disposal of products Following information is only for EU-member statesDisposal of batteries and/or accumulators EnergyStar Program Disposing of the computer and the computer’s batteries Panasonic Optical disc drive safety instructionsDVD Super Multi +R Double Layer UJ862A/VJ862E Hitachi-LG Data Storage, Inc DVD Super Multi +R Double Layer GU10N/GU10F DVD Super Multi +R Double Layer GS20F International Precaution Xxiv User’s Manual General Precautions Providing adequate ventilationCreating a computer-friendly environment Always provide sufficient space around the computer Stress injury Heat injury Pressure or impact damageExpressCard overheating Mobile phones Manual contents Preface Conventions AbbreviationsIcons Keys Key operation DisplayMessages Terminology Xxx User’s Manual Introduction Equipment checklistHardware Software Documentation Processor FeaturesMemory Power Battery PackRTC Battery Disks Optical disc drive Display KeyboardPointing Device Ports Slots Multimedia Communications Special features Security Intelligent Power Battery Save Mode *1Panel Power On Low Battery Hibernation USB SleepCharge function USB Wakeup Toshiba Value Added Package Utilities and Applications Toshiba Face Fingerprint UtilityRecognition Bluetooth Stack For Windows byToshiba Such as printers and mobile phones Memory Card Memory card by the SD standard format Format Toshiba ConfigFree Click ConfigFree Windows MobilityPrograms , Toshiba , Networking and then Center Increase your computer operating time OptionsNot have to carry the adaptor with you Introduction User’s Manual Grand Tour Front with the display closed Power LED Battery LEDBridge Media Slot LED HDD/ODD/eSATA LED Left side Following figure shows the computer’s left sideCooling Vents Cooling vents help prevent the CPU from overheating Headphone S/PDIF Jack Universal Serial Bus USB 2.0 port ODD Indicator Right sideEmergency Eject Hole Eject Button LAN Jack Modem Jack DC in Jack Slot-Loading ODD Wireless LAN Module Cover This cover protects the Wireless LAN moduleBattery Release Latch Underside Battery Pack Lock Slide this lock to prepare the battery pack for removal Front with the display open Front of the computer with the display open Power Button TouchPad Control ButtonsFingerprint Sensor TouchPad Wireless Antenna WLAN, 3G Built-in microphoneDisplay Screen ECO Button Optical Disc Drive Region codes for DVD drive and mediaWritable discs CDs AC adaptor DVD Super Multi Double Layer drive AC adaptor User’s Manual Getting Started Connecting the AC adaptor Connect the power cord to the AC adaptor Plug the power cord into a live wall outlet Opening the display Windows Vista setup Turning on the powerThis section describes how to turn on the power Shut Down mode Boot mode Turning off the powerSleep Mode Benefits of Sleep Mode Entering Sleep Mode Hibernation Mode Sleep Mode limitations Benefits of Hibernation Mode Starting Hibernation ModeAutomatic Hibernation Mode Data saving in Hibernation Mode System Recovery Options System Recovery OptionsRestarting the computer Create Optical Recovery Discs Restoring the preinstalled software from the Recovery HDD Restoring the preinstalled software from Recovery Media Using the TouchPad Operating Basics Drag and drop Using the fingerprint sensorScroll How to swipe the finger Confirm the center of the fingerprint whirl before swiping Points to note about the fingerprint sensor Set up procedure Fingerprint sensor limitationsPoints to note about the fingerprint utility Fingerprint registration How to delete the fingerprint data Toshiba Fingerprint Utility main menu is displayed Windows logon via fingerprint authentication Fingerprint system boot authenticationFingerprint authentication procedure General Fingerprint Single Sign-On feature USB Sleep and Charge function Fingerprint utility limitations Starting the USB Sleep and Charge Utility Using the Function buttons Battery SettingsEnabling USB Sleep and Charge Icon Function button Using the Web Camera Using Toshiba Web Camera Application Using the Toshiba Face Recognition Using the microphoneDisclaimer How to register the Face Recognition Data How to Delete the Face Recognition Data How to launch the help fileAuto Mode Login screen Windows Logon via Toshiba Face Recognition Using the optical disc drive Mode Login screen Loading discs Grasp the drawer gently and pull until it is fully opened Place the disc, label side up, in the drawer Closing the disc drawer Removing discs Slot-loading optical disc drive Removing a disc Writing CD/DVDs on DVD Super Multi Double Layer drives Gently hold the CD/DVD by the edges and pull it horizontally Important message Before writing or rewriting CD-RW High-Speed, Multi-Speed CD-RW Ultra-SpeedDVD-R for Labelflash DVD+R for Labelflash Operating Basics When writing or rewriting Toshiba Disc Creator Data Verification How to learn more about Toshiba Disc CreatorClick the OK button When Using Corel DVD MovieFactory for How to make a Labelflash DVDHow to make a DVD-Video Click Label Flash setting and choose Draw Quality How to learn more about Corel DVD MovieFactory Important information for use Toshiba DVD Player Media care CD/DVDs Floppy diskettes Adjusting System Volume Sound systemRealtek HD Audio Manager This section describes some of the audio control functions Speaker Configuration Default FormatSound Effects Microphone Effects Modem Settings Properties menuModem Selection Dialing Properties Disconnecting ConnectingTo connect the modem cable, follow the steps below Wireless communications Wireless LAN Security Wireless communication switch Wireless activity LEDIndicator status Indication Product Support Connecting LAN cable LAN cable types Disconnecting LAN cable Cleaning the computerMoving the computer Using the Hard Disk Drive HDD Protection Toshiba HDD Protection is disabledTaskbar icon Disk drive head is in a safe position Toshiba HDD Protection Properties HDD ProtectionDetection Level 3D Viewer Detection Level Amplification DetailsToshiba HDD Protection Message Operating Basics User’s Manual Keyboard Typewriter keys Soft keys Fn key combinations F1 ... F12 function keysEmulating keys on enhanced keyboard Hot keys Keyboard Windows special keys Fn Sticky key Depends on the model you purchased Numeric mode Keypad overlayTurning on the overlays Numeric keypad overlay can be used for numeric data input Temporarily using normal keyboard overlay on Generating Ascii characters Keyboard User’s Manual Power and Power-Up Modes Power conditionsBattery fully Operates LED Battery white Charged LED Battery white Power indicators Battery indicator Battery types Power indicatorBattery pack Blinking orange Real Time Clock battery If the following message is displayed on the LCD Care and use of the battery pack Procedures Battery charging noticeBattery type Power on Power off Charging the batteries Monitoring battery capacity Retaining data with power off Maximizing battery operating time6cell, 12cell Replacing the battery pack Extending battery lifeRemoving the battery pack To replace a discharged battery, follow the steps below Releasing the battery pack Installing the battery pack Starting the computer by passwordTo install a battery, follow the steps below Power-up modes Panel power off/onSystem Auto Off Hot keys HW Setup Accessing HW SetupHW Setup Window Setup Password Boot Priority Enabled Disabled Off On DefaultAuto Power devices Optional DevicesCards/memory Peripheral devices ExpressCard Slot Inserting an ExpressCard Removing an ExpressCard SD/SDHC/MMC/MEMORY Stick / Memory Stick PRO/xD Memory cards Card Type Capacities Installing a memory card Removing a memory card Memory expansion Memory card care Installing a memory module Points to note about memory module error Removing a memory module Additional AC adaptor Additional battery packExternal monitor Setting for display video on Hdmi Settings for audio on Hdmi Security lock Optional Devices User’s Manual Troubleshooting Problem solving process Preliminary checklist Analyzing the problem Software Hardware and system checklistHardware Power Overheating power downSystem start-up Self test AC power Problem Procedure Battery Disposing of PC and PC batteries Keyboard Real Time Clock Hard disk drive LCD panelSolid State Drive Recovery Discs ProblemProcedure Problem DVD Super Multi Double Layer drive USB floppy diskette drive Pointing device TouchPad USB mouse Pointer Options tab USB Sleep and Charge function Memory expansion External Monitor Sound systemModem Lengthening this time interval Is not successful for a set time interval. TryDisplay becomes Fingerprint Sensor ExpressCard Toshiba support Where to writeBefore you call United States of America United Kingdom Outside of Europe Singapore SpainIndia Rest of Europe Troubleshooting User’s Manual Specifications Power RequirementsEnvironmental Requirements Built-in Modem Control command Communication specificationsImpedance Error correcting Power supply Display Controller Display Controller Display Controller User’s Manual Wireless LAN Card Specifications Radio Characteristics FrequencyModulation Technique Frequency Range Supported Frequency Sub-bandsChannel ID Wireless LAN User’s Manual Certification agencies AC Power Cord and ConnectorsEurope USA and Canada AustraliaEuropeUL approved CSA approved AS approved Appendix E Toshiba PC Health Monitor Starting the Toshiba PC Health Monitor If a Toshiba PC Health Monitor message is displayed Toshiba PC Health Monitor Toshiba PC Health Monitor User’s Manual Appendix F Legal Footnotes Battery Life Memory Main System Wireless LAN Hard Disk Drive HDD CapacityGraphics Processor Unit GPU Copy Protection Images Non-applicable IconsUSB Sleep & Charge All images are simulated for purposes of illustration Glossary Abbreviations Glossary User’s Manual Glossary Glossary Glossary Means of aborting the task currently in progress Glossary Glossary Glossary Glossary-10 User’s Manual User’s Manual Glossary-11 Glossary-12 User’s Manual User’s Manual Glossary-13 Glossary Glossary-14 User’s Manual Index Toshiba Index User’s Manual Index Index