Troubleshooting

Sound system

Refer also to documentation for your audio devices.

Problem

Procedure

No sound is heard

Check the software volume settings.

 

 

 

Make sure the headphone connection is secure.

 

If problems persist, contact your dealer.

 

 

External Monitor

Refer also to Chapter 8, Optional Devices, and to your monitor’s documentation.

 

Problem

Procedure

 

Monitor does not

Make sure that the external monitor’s power

 

turn on

switch is on. Confirm that the external monitor’s

 

 

power cable is plugged into a working power

 

 

outlet.

 

 

 

 

No display

Try adjusting the contrast and brightness controls

 

 

on the external monitor.

 

 

 

 

 

Press hot keys Fn + F5 to change the display

 

 

priority and make sure it is not set for the internal

 

 

display.

 

 

 

 

Display error occurs

Check that the cable connecting the external

 

 

monitor to the computer is attached firmly.

 

 

If problems persist, contact your dealer.

 

 

 

Modem

 

 

Problem

Procedure

 

Communication

Make sure the computer’s internal modem

 

software can’t

settings are correct. Refer to Phone and Modem

 

initialize modem

Properties in the Control Panel.

 

 

 

 

You can hear a dial

If the call is going through a PBX machine, make

 

tone but can’t make

sure the communication application’s tone dial

 

a call

detection feature is disabled.

 

 

You can also use the ATX command.

You place a call, but a connection can’t be made

Make sure the settings are correct in your communications application.

After making a call

Make sure the tone or pulse selection in your

you can’t hear a ring

communications application is set correctly.

 

You can also use the ATD command.

 

 

User’s Manual

9-17

Page 179
Image 179
Panasonic U500D user manual Sound system, External Monitor, Modem