Problem Solving
Information Code
When an anomaly occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem.
| Info. | Meaning |
| Possible Action | Page |
Code |
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030 | Document is misfeeding. | 1. | Reload the document properly. | |
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| 2. | Remove the document jam. |
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| 3. | Adjust ADF. |
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031 | Document is too long or jammed. | 1. | Reload the document properly. | |
| Document length exceeds 39.4 inches (1 meter). The | 2. | Remove the document jam. |
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| length limitation for 600 dpi, is subject to the available |
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| Memory size. |
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| 600dpi |
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| (Max. Length is 24 inches (600 mm)) |
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061 | ADF Cover is open. | Close the ADF Cover. | ||
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400 | During initial connection, receiving station did not | 1. | Check with the other party. | |
| respond or communication error occurred. | 2. | Reload the document and send again. |
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402 | During initial connection, communication error | Reload the document and send again. | ||
| occurred. |
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403 | No polling capability at the remote side. | Ask remote side to set “POLLED=ON”. | ||
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404/405 | During initial connection, communication error | Reload the document and send again. | ||
| occurred. |
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406 | Transmission Password does not match. | Check the password or the telephone number | ||
| Receiving Password does not match. | in |
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| Received from an unauthorized station in Selective |
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| Reception mode. |
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407 | No confirmation from the receiving station for the | Wait a few minutes and send again. | ||
| previous page sent. |
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408/409 | Remote side confirms previous page(s) is(are) | Wait a few minutes and send again. | ||
| illegible. |
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410 | Communication aborted by the transmitting side. | Check with the other party. | ||
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411 | Polling password does not match. | Check the polling password. | ||
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412 | No data from the transmitting side. | Check with the other party. | ||
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414 | Polling password does not match. | Check the polling password. | ||
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415 | Polling transmission error. | Check the polling password. | ||
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416/417/ | Received data has too many errors. | Check with the other party. | ||
418/419 |
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420/421 | Machine goes to receiving mode, but receives no | 1. | Remote side misdial. | |
| command from the transmitting side. | 2. | Check with the other party. |
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422/427 | Interface is incompatible. | Check with the other party. | ||
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430/434 | Communication error occurred while receiving. | Check with the other party. | ||
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436/490 | Received data has too many errors. | Check with the other party. | ||
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