TROUBLESHOOTING

Check to see the following before request for repair.

Contact your dealer if a trouble cannot be solved even after checking and trying solution.

Problem

Check item/Remedy

Page

Power is not turned on.

The HDD SAFETY MODE win- dow is displayed after turning on the power of the unit.

No camera image is displayed on MON 1, MON 2, and the VGA monitor

The log-in menu does not appear even if you press the button of the unit.

The camera image is dim.

Cannot open SETUP MENU.

•Check if the power plug is surely connected to the AC out- let.

•Check if the power cord is surely inserted into the power socket of the unit.

•The HDD SAFETY MODE is set to ON.

In this case, set the HDD SAFETY MODE to OFF.

•Check if the lens covers of the cameras have been removed.

•Check if the power is supplied to cameras and connected devices.

•Check if the cable connections are correct.

•Check the brightness and contrast settings of monitors.

•Can the users display camera images on monitors? Check the level settings of users logging in.

•Check if no user has logged in with the system controller.

•Check if dust may not be sticking on the camera lens.

•Check the level settings of users logging in. Can the users display SETUP MENU on monitors?

•Check if the monitor 1 is used to display the SETUP MENU. The SETUP MENU cannot be displayed on the monitor 1.

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Refer to p. 67.

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Refer to p. 69.

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Refer to p. 122 and 124.

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Refer to p. 122 and 124.

Refer to page 11.

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Panasonic WJ-HD309 manual Troubleshooting, 157
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WJ-HD309 specifications

The Panasonic WJ-HD309 is a formidable Digital Video Recorder (DVR) designed to cater to the needs of sophisticated surveillance systems. This device stands out for its impressive array of features and robust functionality, making it ideal for applications in various sectors including retail, transportation, and public safety.

One of the main features of the WJ-HD309 is its capacity to record high-quality video at resolutions up to 4CIF. This level of detail ensures that users can easily identify subjects, read license plates, and monitor critical activities with clarity. The DVR also supports multiple video input formats, offering flexibility in terms of camera compatibility.

In terms of storage, the WJ-HD309 is equipped with a large internal hard drive, enabling extensive video storage without sacrificing performance. Users can benefit from adjustable recording modes, including continuous, scheduled, and event-triggered recording. This versatility allows organizations to optimize their storage usage according to their specific needs.

The DVR’s advanced motion detection technology plays a crucial role in minimizing false alerts and focusing on relevant events. This feature enhances the efficiency of surveillance operations by ensuring that recorded footage is both meaningful and actionable. Additionally, the WJ-HD309 provides various monitoring modes, allowing for real-time viewing through either a local display or remote access via networked devices.

Connectivity is another highlight of the WJ-HD309. It supports multiple network protocols, enabling users to access their recordings and live feeds remotely. This capability extends surveillance and monitoring to smartphones, tablets, and computers, thereby enhancing operational convenience and responsiveness. The inclusion of PTZ (Pan-Tilt-Zoom) control further enables users to manage camera angles and zoom functions seamlessly.

Durability and reliability are key characteristics of the Panasonic WJ-HD309. The unit is built to withstand the rigors of continuous operation, with features like thermal management to prevent overheating and ensure longevity. Panasonic’s commitment to security and performance is evident in this DVR model, which offers a secure environment for storing sensitive footage.

Overall, the Panasonic WJ-HD309 is a powerful DVR that combines high-definition recording, flexible storage options, advanced motion detection, and convenient connectivity. Its technical specifications and feature set make it a preferred choice for organizations looking for reliable and effective security solutions. With the WJ-HD309, users are well-equipped to enhance their surveillance operations and respond effectively to security challenges.
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