![](/images/new-backgrounds/1218480/218480139x1.webp)
Symptom
Images are displayed blurry.
Noise is present on images.
Upper side of images are hidden (become black) when the tilt angle of the camera is almost level.
The image is not being refreshed.
The camera does not move onto the preset position exactly.
Cause/solution
•When defocusing is caused by the camera position being moved, carry out the position refresh to correct the focus.
•The slip ring may be dirty. Perform position refresh. Assign the position refresh function to a schedule, and it is also recommended to clean the slip ring of the camera periodically.
•This is not malfunction. (This is caused by the shape of the inner cover an inner cover provided to an optional bracket.)
Angle limitation by specifying the tilt range can reduce this symptom.
•Depending on the version of your browser, there might be difficulties refreshing the picture and operat- ing the camera.
•Depending on the traffic of the network or the concen- tration of access to the camera, there might be diffi- culties displaying the camera picture. Request the camera picture using the browser such as by pressing the [F5] key, etc.
•When the camera position is moved from the preset position after turning on the power of the camera, execute the refresh position function from the [Initialization] tab of the "Maintenance" page. When "Position refresh" is set for the created schedule, the camera position will be corrected periodically.
•Is any part of the camera worn out?
When the camera does not move to the exact position frequently, the driving parts may be worn out. Contact the dealer for assistance.
Reference
pages
64
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27,
Installation
Guide
Installation
Guide
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61, 64
Installation
Guide
70