Panduit LS9 manual Printer Troubleshooting, Symptom, Action, Power, Printing

Models: LS9

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PRINTER TROUBLESHOOTING

PRINTER TROUBLESHOOTING

This section helps identify printer conditions and problems that can often be solved by the user. If you are unable to correct the problem contact Panduit Technical Support at 866-871-4571or Panduit Customer Service at 800-777- 3300.

SYMPTOM

ACTION

POWER

Printer does not

To turn printer ON, press the power button.

power up properly,

Make sure that 6 AA alkaline batteries are loaded in

and LCD does not

 

the printer. If problem persists, replace batteries.

come on.

Plug in AC Adapter.

PRINTING

 

 

 

Not printing.

Make sure printer:

 

 

1.

Is turned ON

 

 

2.

Has label cassette loaded properly.

 

 

3.

Label media is fed beneath guide arm on

 

 

 

cassette.

 

 

4.

Print head latch is locked.

 

 

5.

Has text or tools on the screen to print.

 

 

Tools Too Big!

The items on the home screen are too large for the

 

 

printable area. You can:

 

 

Reduce the text size on the home screen

 

 

Reduce the symbol size

 

 

Reduce the bar code size

 

 

Rotate the label

 

 

Use a larger label

Media is not

Print head latch is not locked.

advancing properly

End of label roll reached. Replace label cassette.

in the printer.

Label jam in printer. Label is caught in print

 

 

mechanism. To clear jam:

 

 

1.

Turn printer power OFF.

 

 

2.

Unlock the print head latch.

 

 

3.

Open cassette door.

 

 

4.

Detach any printed labels with cutter.

 

 

5.

Remove label cassette from printer.

 

 

6.

Carefully remove any labels caught in the printer.

 

 

7.

Reinstall label cassette.

 

 

8.

Replace cassette door.

 

 

9.

Lock print head latch.

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Panduit LS9 manual Printer Troubleshooting, Symptom, Action, Power, Printing