Manuals / Oki / Computer Equipment / Printer

Oki DP-5000 manual Troubleshooting for USB interface kit, IMac

Models: DP-5000

1 123

Download 123 pages 46.07 Kb

Page 109

6.Place the OKI USB Setup Disc in your CD-ROM drive, and click Next. In the next window that appears, click Next to continue.

7.Select CD-ROM drive and Specify a location from the Add New Hardware Wizard, and then click Browse... button to select the folder

D:\Drivers\USB\English on the OKI Setup disc (Where D: is the letter of your CDROM drive). Click Next to continue.

8.In the next window that appears, click Next to continue.

9.When the installation is complete, Windows prompts you that it has finished installing the software for the DF USB to LPT Cable. Click

Finish.

10.Windows will now inform you that it has detected new hardware (OKI DP-5000 printer) and the

Add New Hardware Wizard will appear. Click

Next.

11.In the next window that appears, click Next to continue.

12.Select CD-ROM drive and Specify a location from the Add New Hardware Wizard, and then click Browse... button to select the CDROM Drive where the OKI installation CD is located.

English

This will launch an installation program for the printer driver. Follow the instructions onscreen to complete the installation

13.If Windows prompts you to restart your compu- ter, click Yes.

Troubleshooting for USB interface kit

iMac

Q1 The USB printer cannot be selected in the Chooser

Please check the following:

1.Make sure that the USB interface cable is prop- erly connected to the printer and iMac computer, and the printer is turned on. Then restart your iMac.

2.Make sure that you have installed the iMac Update 1.0, if your iMac was running Mac OS 8.1.

Appendix A - Optional Devices

101

Image 109

Oki DP-5000 manual Troubleshooting for USB interface kit, IMac, Q1 The USB printer cannot be selected in the Chooser

Contents

DP-5000 Metallic and Colour Desktop Printer EEC compatibility PrefaceEnergy Star English Safety instructionsUser’s Guide Table of contents Specialised Printing Operations Installation and Operation, MacintoshTroubleshooting MaintenanceIndex Specifications & SettingsAppendix a Optional Devices Introduction IntroductionFeatures Preparing your printer Removing package contentsLocating printer Closing front coverInstalling output paper tray Front view of printer Printer functionsRear view of printer with Macintosh interface module Rear view of printerInside the printer Control panel Paper feed switchLight Light status Printer status Indicator lights summaryConnecting the printer to your computer Connecting cables for WindowsConnecting the printer to a power supply User’s Guide Identifying ink cartridge and paper types Ink cartridgesInstalling ink cartridges English Replacing or changing ink cartridges Paper types and available feeding modes Loading paperLoading paper in automatic feed mode Loading high grade/plain/laser paper and transparencies Loading paper in manual feed mode Initial Setup User’s Guide Turning on the power Installing the printer driverPurpose of the printer driver System requirementsInstalling printer software using Plug & Play Installing printer software from CDPort monitor setup Configure LPT port Port speed errorSelect the I/O port speed Printing in monochrome Printing operationsRequirements Placing an ink cartridge in your printerSetting up the printer driver for monochrome printing Placing ink cartridges in your printer Printing in colourSetting up the printer driver for printing on reverse side Setting up the printer driver for colour printingPrinting on reverse side Turning off the power Turn on the power Preparing for installationInstalling the printer driver software Contents of the installation diskUsing balloon help Selecting the correct driver Testing the printerPrint dialogue box Setup dialogue boxPrint preview Printing operations Setting up the printer driver for monocrome printing Placing ink cartridges in your printer Setting up colour matching option Perature see your computer’s reference manual for details Click OK in the Print dialogue box to start print- ing VPhoto colour printing Install ink cartridgesColour printing on VPhoto print film Prepare the image to be printedColour printing on plain paper Set up the printer driver for printingRequirement Load the paper in your printer User’s Guide Single foil colour printing Printing in foil colourRequirements Set Media Type depending on the paper to be used Multi foil colour printingWhite portions of data R=G=B=100% are not printed Simultaneous full colour and foil colour printing Colour compositions using RGB settings n Install ink cartridges User’s Guide Printing on overhead transparencies Install ink cartridgesRequirements Prepare the image to be printedSet up the printer driver for printing Setting up transparency separatorsEnglish Undercoating with VPhoto primer ink cartridge Install ink cartridgePrepare the image to be undercoated Load the paper in your printerPrinting on undercoat User’s Guide Cleaning the main unit Cleaning the printerCleaning the platen Cleaning the print headCleaning the feed roller Changing dye sub cleaning pads English User’s Guide Power failure while printing Troubleshooting generalPrinter errors Clearing paper jams Ready/insert button functionsEnglish Power does not come on Troubleshooting WindowsIs the power cable disconnected? Are you using the proper printer cable?Is the printer turned on? Printer does not print or stops while printingHas one of ribbons separated from the head? Printing is light, distorted, or has gapsIs the ink cartridge head dirty? Colour printing is not working or is extremely slow Are the ink cartridges for colour printing installed?Corner cut end is placed at the top of the paper guide Has the carriage packing material been removed? Are the ink cartridges correctly installed? Mechanism or cartridge change errorInk cartridges are not correctly recognised Printing quality, hue, and resolution queries How should I use white ink? White ink can be used as follows Ink and paperConnection method Would like to use a printer switcherOther operational queries How do I delete the printer driver?How can I reduce or enlarge my document? Is the power cord disconnected? Troubleshooting MacintoshIs At Ease installed? Icon does not appear in the ChooserAre the Scsi cable and terminator correctly connected? DP-5000 printer cannot be selected in ChooserIs the ready light off? Has the printer been selected using the Chooser? Has one of the ribbons separated from the head? Are you printing on the wrong side of the paper? Is the cut corner in the correct position? Mode is used. Printing on the photo side is unreli- able Are the cartridges installed correctly? Mechanism or cartridge change error occurredIs the bar code on the cartridge dirty? Clean the bar code Black & White Printing is possible, but the foil ink is not trans- parent Can I connect multiple DP printers to a single computer? Other operational problemsIs this printer compatible with PostScript? Why can I not print correctly with page layout Settings? Specifications & Settings Options DIP switchesPrintable area Using cardboard or thick paperInk cartridges Available suppliesPrint media OptionsUSB interface kit Installation for iMacUser’s Guide Using the OKI USB printer Installing the USB printer driver Installing for WindowsDeleting the OKI printer driver IMac Troubleshooting for USB interface kitQ1 The USB printer cannot be selected in the Chooser Windows Q4 How do I delete the USB printer driver? Installing the upgrade Dye sublimation upgrade kitInstalling the port monitor for Windows 95/98 Installing the printer softwareInstalling the printer driver for Macintosh Connecting the Macintosh Scsi interface module Connecting Scsi interface for MacintoshRemoving the Scsi interface module Checking the Scsi device number Power supply connection110 Index 112 Index 113 114 OKI Systems Companies