Troubleshooting for USB interface kit, IMac | Oki DP-5000 guide

6.Place the OKI USB Setup Disc in your CD-ROM drive, and click Next. In the next window that appears, click Next to continue.

7.Select CD-ROM drive and Specify a location from the Add New Hardware Wizard, and then click Browse... button to select the folder

D:\Drivers\USB\English on the OKI Setup disc (Where D: is the letter of your CDROM drive). Click Next to continue.

8.In the next window that appears, click Next to continue.

9.When the installation is complete, Windows prompts you that it has finished installing the software for the DF USB to LPT Cable. Click

Finish.

10.Windows will now inform you that it has detected new hardware (OKI DP-5000 printer) and the

Add New Hardware Wizard will appear. Click

Next.

11.In the next window that appears, click Next to continue.

12.Select CD-ROM drive and Specify a location from the Add New Hardware Wizard, and then click Browse... button to select the CDROM Drive where the OKI installation CD is located.

English

This will launch an installation program for the printer driver. Follow the instructions onscreen to complete the installation

13.If Windows prompts you to restart your compu- ter, click Yes.

Troubleshooting for USB interface kit

iMac

Q1 The USB printer cannot be selected in the Chooser

Please check the following:

1.Make sure that the USB interface cable is prop- erly connected to the printer and iMac computer, and the printer is turned on. Then restart your iMac.

2.Make sure that you have installed the iMac Update 1.0, if your iMac was running Mac OS 8.1.

Appendix A - Optional Devices

101

Image 109

Oki DP-5000 manual Troubleshooting for USB interface kit, IMac, Q1 The USB printer cannot be selected in the Chooser

Contents

DP-5000 Metallic and Colour Desktop Printer EEC compatibility PrefaceEnergy Star English Safety instructions User’s Guide Table of contents Specialised Printing Operations Installation and Operation, Macintosh Troubleshooting Maintenance Index Specifications & SettingsAppendix a Optional Devices Introduction Introduction Features Preparing your printer Removing package contents Locating printer Closing front cover Installing output paper tray Front view of printer Printer functions Rear view of printer with Macintosh interface module Rear view of printer Inside the printer Control panel Paper feed switch Light Light status Printer status Indicator lights summary Connecting the printer to your computer Connecting cables for WindowsConnecting the printer to a power supply User’s Guide Identifying ink cartridge and paper types Ink cartridges Installing ink cartridges English Replacing or changing ink cartridges Paper types and available feeding modes Loading paper Loading paper in automatic feed mode Loading high grade/plain/laser paper and transparencies Loading paper in manual feed mode Initial Setup User’s Guide Turning on the power Installing the printer driverPurpose of the printer driver System requirements Installing printer software using Plug & Play Installing printer software from CDPort monitor setup Configure LPT port Port speed errorSelect the I/O port speed Printing in monochrome Printing operationsRequirements Placing an ink cartridge in your printer Setting up the printer driver for monochrome printing Placing ink cartridges in your printer Printing in colour Setting up the printer driver for printing on reverse side Setting up the printer driver for colour printingPrinting on reverse side Turning off the power Turn on the power Preparing for installation Installing the printer driver software Contents of the installation diskUsing balloon help Selecting the correct driver Testing the printer Print dialogue box Setup dialogue boxPrint preview Printing operations Setting up the printer driver for monocrome printing Placing ink cartridges in your printer Setting up colour matching option Perature see your computer’s reference manual for details Click OK in the Print dialogue box to start print- ing VPhoto colour printing Install ink cartridgesColour printing on VPhoto print film Prepare the image to be printed Colour printing on plain paper Set up the printer driver for printingRequirement Load the paper in your printer User’s Guide Single foil colour printing Printing in foil colour Requirements Set Media Type depending on the paper to be used Multi foil colour printing White portions of data R=G=B=100% are not printed Simultaneous full colour and foil colour printing Colour compositions using RGB settings n Install ink cartridges User’s Guide Printing on overhead transparencies Install ink cartridgesRequirements Prepare the image to be printed Set up the printer driver for printing Setting up transparency separators English Undercoating with VPhoto primer ink cartridge Install ink cartridgePrepare the image to be undercoated Load the paper in your printer Printing on undercoat User’s Guide Cleaning the main unit Cleaning the printer Cleaning the platen Cleaning the print head Cleaning the feed roller Changing dye sub cleaning pads English User’s Guide Power failure while printing Troubleshooting generalPrinter errors Clearing paper jams Ready/insert button functions English Power does not come on Troubleshooting WindowsIs the power cable disconnected? Are you using the proper printer cable? Is the printer turned on? Printer does not print or stops while printing Has one of ribbons separated from the head? Printing is light, distorted, or has gaps Is the ink cartridge head dirty? Colour printing is not working or is extremely slow Are the ink cartridges for colour printing installed? Corner cut end is placed at the top of the paper guide Has the carriage packing material been removed? Are the ink cartridges correctly installed? Mechanism or cartridge change errorInk cartridges are not correctly recognised Printing quality, hue, and resolution queries How should I use white ink? White ink can be used as follows Ink and paper Connection method Would like to use a printer switcherOther operational queries How do I delete the printer driver? How can I reduce or enlarge my document? Is the power cord disconnected? Troubleshooting MacintoshIs At Ease installed? Icon does not appear in the Chooser Are the Scsi cable and terminator correctly connected? DP-5000 printer cannot be selected in Chooser Is the ready light off? Has the printer been selected using the Chooser? Has one of the ribbons separated from the head? Are you printing on the wrong side of the paper? Is the cut corner in the correct position? Mode is used. Printing on the photo side is unreli- able Are the cartridges installed correctly? Mechanism or cartridge change error occurredIs the bar code on the cartridge dirty? Clean the bar code Black & White Printing is possible, but the foil ink is not trans- parent Can I connect multiple DP printers to a single computer? Other operational problemsIs this printer compatible with PostScript? Why can I not print correctly with page layout Settings? Specifications & Settings Options DIP switches Printable area Using cardboard or thick paper Ink cartridges Available suppliesPrint media Options USB interface kit Installation for iMac User’s Guide Using the OKI USB printer Installing the USB printer driver Installing for WindowsDeleting the OKI printer driver IMac Troubleshooting for USB interface kitQ1 The USB printer cannot be selected in the Chooser Windows Q4 How do I delete the USB printer driver? Installing the upgrade Dye sublimation upgrade kit Installing the port monitor for Windows 95/98 Installing the printer software Installing the printer driver for Macintosh Connecting the Macintosh Scsi interface module Connecting Scsi interface for Macintosh Removing the Scsi interface module Checking the Scsi device number Power supply connection 110 Index 112 Index 113 114 OKI Systems Companies