4Is enough memory allocated?
Colour printing may not be possible if the mem- ory allocated to the application is insufficient. Allocate more memory to the application.
5Are you using memory management tools or virtual memory?
When you are using memory management tools such as RAM Doubler or virtual memory, mem- ory may not be correctly recognised for colour printing.
If colour printing is not working, try disabling these utilities and try again.
6Do you have enough disk space?
Make sure there is enough empty space on your hard disk. (The working space is released once printing is finished.)
When there is just barely enough working space left on the disk, printing may take much longer than normal.
7Is the application set for colour printing? Does the application support colour printing?
Some applications have colour printing enable/ disable settings. Some applications do not sup-
port colour printing. Read the manual for the application and check the colour settings.
8Are you using many applications at one time?
When very little memory is available for print processing, printing may take a long time or fail. Close as many applications as possible and try again.
Printing is light, distorted, or has gaps
1Has one of the ribbons separated from the head?
Stop the printing and reinstall all the cartridges. Take up any slack in the ribbons. If a particular cartridge repeatedly causes problems, try a differ- ent cartridge.
2Is the head dirty or is there an obstruction on the print head?
Clean the head by following the directions in Chapter 5. If anything is stuck to the print head, remove it, being careful not to damage the head. The platen often gets dirty at the same time as the head, so it is recommended that you clean the platen after cleaning the head.
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