
Colour printing is not working or is extremely slow
1Are the ink cartridges for colour printing installed?
Only the following ink cartridges are suitable for colour printing:
a Yellow, cyan, magenta, and black ink car- tridges
b Yellow, cyan, magenta, black, VPhoto Primer and Finish II ink cartridges
2Are the settings correct?
Colour printing is selected if Automatic, Photo- graphs, or Graphics/Text is selected in Docu- ment Type.
3Do you have enough disk space?
Make sure there is enough space on your hard disk, (the working space is released once printing is finished.)
4Is the application set for colour printing? Does the application support colour printing?
Some applications have colour printing enable/ disable settings. Some applications do not sup- port colour printing. Refer to your computer User
manual for information and check the colour set- tings.
5Are you using many applications at one time?
When little memory is available for print process- ing, printing may take a long time or fail. Close as many applications as possible and try again.
6Do you have enough memory?
Handling colour images requires a lot of memory for the application and for the data. Sometimes there is insufficient memory left for printing. Make sure your computer has enough memory to print the size of images you are using.
7General protection fault errors occur.
These errors can occur when there is insufficient memory for colour printing or when part of the hard disk has become corrupted. After decreasing the size of the print data or scanning the hard disk, try printing again.
8Is the free space on the hard disk fragmented?
The time required for printing can increase dra- matically if the free space on the disk drive is extremely fragmented. Clean up your files and defragment the disk by periodically running a
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