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Oki manual DP-5000 printer cannot be selected in Chooser

Models: DP-5000

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cDeselect QuickDraw GX in the list of items.

dClose the Extensions Manager, and restart your Macintosh.

2Is the printer driver installed?

Install the DP-5000 printer driver from the Instal- lation Disc (CD-ROM).

The DP-5000 printer cannot be selected in Chooser

1Are the SCSI cable and terminator correctly connected?

Correctly connect the SCSI cable and terminator. Make sure that the cable is not bent excessively. Excessive bending of the cable may break the wires inside.

2Is the SCSI cable loose?

Make sure the SCSI cable connectors are firmly attached at both ends using the fastening screws or clasps.

3Is the SCSI device number set correctly?

Make sure the SCSI device number for the printer is not the same as that used by any other SCSI device attached to the computer. Each SCSI

English

device must have a unique device number. (If the computer has more than one SCSI bus, then the device number must only be unique for the bus that the printer is attached to.)

4Are you using a high impedance cable?

Use a high impedance cable for each device in the SCSI chain.

5Is the cable too long?

Do not use a cable that is longer than you need. The signals become more unstable as the cable gets longer.

6Is the printer turned on?

Make sure the printer is turned on before using the Chooser to select the printer.

7Were the printer and computer turned on in the wrong order?

Turn the printer on before turning on the compu- ter.

8Is the front cover closed correctly?

Make sure that the front cover is closed correctly.

Chapter 7 - Troubleshooting

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Oki manual DP-5000 printer cannot be selected in Chooser, Are the Scsi cable and terminator correctly connected?

Contents

DP-5000 Metallic and Colour Desktop Printer Energy Star PrefaceEEC compatibility English Safety instructionsUser’s Guide Table of contents Specialised Printing Operations Installation and Operation, MacintoshTroubleshooting MaintenanceAppendix a Optional Devices Specifications & SettingsIndex Introduction IntroductionFeatures Preparing your printer Removing package contentsLocating printer Closing front coverInstalling output paper tray Front view of printer Printer functionsRear view of printer with Macintosh interface module Rear view of printerInside the printer Control panel Paper feed switchLight Light status Printer status Indicator lights summaryConnecting the printer to a power supply Connecting cables for WindowsConnecting the printer to your computer User’s Guide Identifying ink cartridge and paper types Ink cartridgesInstalling ink cartridges English Replacing or changing ink cartridges Paper types and available feeding modes Loading paperLoading paper in automatic feed mode Loading high grade/plain/laser paper and transparencies Loading paper in manual feed mode Initial Setup User’s Guide Turning on the power Installing the printer driverPurpose of the printer driver System requirementsPort monitor setup Installing printer software from CDInstalling printer software using Plug & Play Select the I/O port speed Port speed errorConfigure LPT port Printing in monochrome Printing operationsRequirements Placing an ink cartridge in your printerSetting up the printer driver for monochrome printing Placing ink cartridges in your printer Printing in colourPrinting on reverse side Setting up the printer driver for colour printingSetting up the printer driver for printing on reverse side Turning off the power Turn on the power Preparing for installationUsing balloon help Contents of the installation diskInstalling the printer driver software Selecting the correct driver Testing the printerPrint preview Setup dialogue boxPrint dialogue box Printing operations Setting up the printer driver for monocrome printing Placing ink cartridges in your printer Setting up colour matching option Perature see your computer’s reference manual for details Click OK in the Print dialogue box to start print- ing VPhoto colour printing Install ink cartridgesColour printing on VPhoto print film Prepare the image to be printedRequirement Set up the printer driver for printingColour printing on plain paper Load the paper in your printer User’s Guide Single foil colour printing Printing in foil colourRequirements Set Media Type depending on the paper to be used Multi foil colour printingWhite portions of data R=G=B=100% are not printed Simultaneous full colour and foil colour printing Colour compositions using RGB settings n Install ink cartridges User’s Guide Printing on overhead transparencies Install ink cartridgesRequirements Prepare the image to be printedSet up the printer driver for printing Setting up transparency separatorsEnglish Undercoating with VPhoto primer ink cartridge Install ink cartridgePrepare the image to be undercoated Load the paper in your printerPrinting on undercoat User’s Guide Cleaning the main unit Cleaning the printerCleaning the platen Cleaning the print headCleaning the feed roller Changing dye sub cleaning pads English User’s Guide Printer errors Troubleshooting generalPower failure while printing Clearing paper jams Ready/insert button functionsEnglish Power does not come on Troubleshooting WindowsIs the power cable disconnected? Are you using the proper printer cable?Is the printer turned on? Printer does not print or stops while printingHas one of ribbons separated from the head? Printing is light, distorted, or has gapsIs the ink cartridge head dirty? Colour printing is not working or is extremely slow Are the ink cartridges for colour printing installed?Corner cut end is placed at the top of the paper guide Has the carriage packing material been removed? Ink cartridges are not correctly recognised Mechanism or cartridge change errorAre the ink cartridges correctly installed? Printing quality, hue, and resolution queries How should I use white ink? White ink can be used as follows Ink and paperConnection method Would like to use a printer switcherOther operational queries How do I delete the printer driver?How can I reduce or enlarge my document? Is the power cord disconnected? Troubleshooting MacintoshIs At Ease installed? Icon does not appear in the ChooserAre the Scsi cable and terminator correctly connected? DP-5000 printer cannot be selected in ChooserIs the ready light off? Has the printer been selected using the Chooser? Has one of the ribbons separated from the head? Are you printing on the wrong side of the paper? Is the cut corner in the correct position? Mode is used. Printing on the photo side is unreli- able Is the bar code on the cartridge dirty? Clean the bar code Mechanism or cartridge change error occurredAre the cartridges installed correctly? Black & White Printing is possible, but the foil ink is not trans- parent Is this printer compatible with PostScript? Other operational problemsCan I connect multiple DP printers to a single computer? Why can I not print correctly with page layout Settings? Specifications & Settings Options DIP switchesPrintable area Using cardboard or thick paperInk cartridges Available suppliesPrint media OptionsUSB interface kit Installation for iMacUser’s Guide Using the OKI USB printer Deleting the OKI printer driver Installing for WindowsInstalling the USB printer driver Q1 The USB printer cannot be selected in the Chooser Troubleshooting for USB interface kitIMac Windows Q4 How do I delete the USB printer driver? Installing the upgrade Dye sublimation upgrade kitInstalling the port monitor for Windows 95/98 Installing the printer softwareInstalling the printer driver for Macintosh Connecting the Macintosh Scsi interface module Connecting Scsi interface for MacintoshRemoving the Scsi interface module Checking the Scsi device number Power supply connection110 Index 112 Index 113 114 OKI Systems Companies