18Is the printer driver correctly installed?

Install the DP-5000 printer driver from the Instal- lation Disc (CD-ROM).

19Has the printer been selected using the Chooser?

From the Apple menu, select the Chooser and make sure the printer and device number appear correctly. Click on the printer name and SCSI#. (The printer may not be selected correctly if you do not click on the printer name.)

20Do you have enough hard drive space?

The DP-5000 requires work space on the hard disk when it prints. Keep enough space open on the disk for the printer to operate. (After printing, the work space is released.)

21Does the hard disk have areas where reading or writing are unreliable?

If there are areas on the hard disk where reading or writing are unreliable, sometimes a printing error will occur and printing will stop. Periodi- cally use the Disk First Aid utility that comes with your system software (or other commercial disk checking utility) to prevent these problems.

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Colour printing is not working or is extremely slow

1Are the ink cartridges for colour printing installed?

The following ink cartridges are required for col- our printing:

a Yellow, cyan, magenta, and black ink car- tridges

b Yellow, cyan, magenta, black, VPhoto Primer, and Finish II ink cartridges

2Are the print settings correct?

In the Print dialogue box, select Automatic, Pho- tographs or Graphics & Text from the Type menu.

3Is the free space on the hard disk fragmented?

The time required for printing can increase dra- matically if the free space on the disk is extremely fragmented. Clean up your files and defragment the disk by periodically using a defragment utility.

Chapter 7 - Troubleshooting

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Oki DP-5000 manual Has the printer been selected using the Chooser?