A mechanism or cartridge change error occurred
1Are the cartridges installed correctly?
If a cartridge has become dislodged from its holder, a cartridge change error will occur. Open the front cover and reinstall the cartridge.
2Are you using the printer on a level surface?
The printer will not operate correctly on a slanted surface. Place it on a level, stable surface.
3Is the printer in a place where it is subject to movement?
Various movements such as bumps and vibrations can cause mechanical problems. Place the printer in an environment where it will not be subject to movement.
4Is the front cover properly closed?
The printer will not operate correctly if the front cover is not closed properly. Close the front cover all the way.
5Are items stacked on top of the printer?
The printer may malfunction if items are stacked on top or to the side of the printer. Remove any obstruction on top or to the side of the printer.
6Is there an obstruction in front of the paper output slot?
If the paper output slot is obstructed, paper ejected from the printer can fold or bend and cause the printer to malfunction. When printing, make sure that the paper output slot is unob- structed and that there is room for paper to be ejected.
Ink cartridges are not correctly recognised
1Is the bar code on the cartridge dirty? Clean the bar code.
2Is the cartridge installed in the holder with the (A) side up?
Make sure the cartridges are placed in the holder with the identification markings (B side) facing up.
3Has an ink cartridge for a different printer been installed?
Cartridges made by other manufacturers will not work. Use only OKI recommended cartridges.
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