OKI DP 5000 Printer Manual: Installation & Troubleshooting Guide

Q2 The Add New Hardware Wizard (OKI printer) does not appear, after the MD USB to LPT Cable software installation is complete

You can continue to install the OKI USB printer driver. Follow these steps:

1.Make sure that the USB interface cable is prop- erly connected to the printer’s parallel connec- tion, and the printer is turned on.

2.If you are installing the standard printer driver, please refer to the installation instructions in Chapter 3, page 3-2 "Installing printer software from CD".

If you are installing the Dye Sublimation printer driver, please refer to the installation instructions in page A-8 of this Appendix.

Q3 The ‘Printer to the following port:’ in Printer’s Properties displays ‘MDULPT1: (USB Port Not Connected)’ or ‘MDULPT1: (Unknown USB Printer)’.

1.Check that the USB interface cable is properly connected to the parallel connector of your printer and your computer’s USB port, also check the printer is turned on. Then restart your compu- ter.

English

Q4 How do I delete the USB printer driver?

If you want to remove the OKI USB printer driver, fol- low the these steps:

1.Refer to ‘Deleting the OKI printer driver’ on page A-3 and follow steps 1 to 4.

2.Place the OKI DP-5000 Setup Disc in your CD- ROM drive. From the Windows Start menu, choose Run. In the dialog box that appears, type the following: D:\drivers\usb\English\MDULP- TUN.EXE (where D is the letter of your CDROM drive)

3.Place the OKI DP-5000 Setup Disc in your CD- ROM drive, and double-click the USB_Setup CD-ROM drive to open it, then double-click the

MDULPTUN.EXE icon.

4.The Confirm Uninstall window will appear. Click Yes to uninstall the USB port monitor.

5.When the Windows prompts you to restart yout computer, click Yes.

Appendix A - Optional Devices

103

Image 111

Oki DP-5000 manual Q4 How do I delete the USB printer driver?

Contents

DP-5000 Metallic and Colour Desktop Printer Preface EEC compatibilityEnergy Star English Safety instructions User’s Guide Table of contents Specialised Printing Operations Installation and Operation, Macintosh Troubleshooting Maintenance Specifications & Settings IndexAppendix a Optional Devices Introduction Introduction Features Preparing your printer Removing package contents Locating printer Closing front cover Installing output paper tray Front view of printer Printer functions Rear view of printer with Macintosh interface module Rear view of printer Inside the printer Control panel Paper feed switch Light Light status Printer status Indicator lights summary Connecting cables for Windows Connecting the printer to your computerConnecting the printer to a power supply User’s Guide Identifying ink cartridge and paper types Ink cartridges Installing ink cartridges English Replacing or changing ink cartridges Paper types and available feeding modes Loading paper Loading paper in automatic feed mode Loading high grade/plain/laser paper and transparencies Loading paper in manual feed mode Initial Setup User’s Guide System requirements Installing the printer driverTurning on the power Purpose of the printer driver Installing printer software from CD Installing printer software using Plug & PlayPort monitor setup Port speed error Configure LPT portSelect the I/O port speed Placing an ink cartridge in your printer Printing operationsPrinting in monochrome Requirements Setting up the printer driver for monochrome printing Placing ink cartridges in your printer Printing in colour Setting up the printer driver for colour printing Setting up the printer driver for printing on reverse sidePrinting on reverse side Turning off the power Turn on the power Preparing for installation Contents of the installation disk Installing the printer driver softwareUsing balloon help Selecting the correct driver Testing the printer Setup dialogue box Print dialogue boxPrint preview Printing operations Setting up the printer driver for monocrome printing Placing ink cartridges in your printer Setting up colour matching option Perature see your computer’s reference manual for details Click OK in the Print dialogue box to start print- ing Prepare the image to be printed Install ink cartridgesVPhoto colour printing Colour printing on VPhoto print film Set up the printer driver for printing Colour printing on plain paperRequirement Load the paper in your printer User’s Guide Single foil colour printing Printing in foil colour Requirements Set Media Type depending on the paper to be used Multi foil colour printing White portions of data R=G=B=100% are not printed Simultaneous full colour and foil colour printing Colour compositions using RGB settings n Install ink cartridges User’s Guide Prepare the image to be printed Install ink cartridgesPrinting on overhead transparencies Requirements Set up the printer driver for printing Setting up transparency separators English Load the paper in your printer Install ink cartridgeUndercoating with VPhoto primer ink cartridge Prepare the image to be undercoated Printing on undercoat User’s Guide Cleaning the main unit Cleaning the printer Cleaning the platen Cleaning the print head Cleaning the feed roller Changing dye sub cleaning pads English User’s Guide Troubleshooting general Power failure while printingPrinter errors Clearing paper jams Ready/insert button functions English Are you using the proper printer cable? Troubleshooting WindowsPower does not come on Is the power cable disconnected? Is the printer turned on? Printer does not print or stops while printing Has one of ribbons separated from the head? Printing is light, distorted, or has gaps Is the ink cartridge head dirty? Colour printing is not working or is extremely slow Are the ink cartridges for colour printing installed? Corner cut end is placed at the top of the paper guide Has the carriage packing material been removed? Mechanism or cartridge change error Are the ink cartridges correctly installed?Ink cartridges are not correctly recognised Printing quality, hue, and resolution queries How should I use white ink? White ink can be used as follows Ink and paper How do I delete the printer driver? Would like to use a printer switcherConnection method Other operational queries How can I reduce or enlarge my document? Icon does not appear in the Chooser Troubleshooting MacintoshIs the power cord disconnected? Is At Ease installed? Are the Scsi cable and terminator correctly connected? DP-5000 printer cannot be selected in Chooser Is the ready light off? Has the printer been selected using the Chooser? Has one of the ribbons separated from the head? Are you printing on the wrong side of the paper? Is the cut corner in the correct position? Mode is used. Printing on the photo side is unreli- able Mechanism or cartridge change error occurred Are the cartridges installed correctly?Is the bar code on the cartridge dirty? Clean the bar code Black & White Printing is possible, but the foil ink is not trans- parent Other operational problems Can I connect multiple DP printers to a single computer?Is this printer compatible with PostScript? Why can I not print correctly with page layout Settings? Specifications & Settings Options DIP switches Printable area Using cardboard or thick paper Options Available suppliesInk cartridges Print media USB interface kit Installation for iMac User’s Guide Using the OKI USB printer Installing for Windows Installing the USB printer driverDeleting the OKI printer driver Troubleshooting for USB interface kit IMacQ1 The USB printer cannot be selected in the Chooser Windows Q4 How do I delete the USB printer driver? Installing the upgrade Dye sublimation upgrade kit Installing the port monitor for Windows 95/98 Installing the printer software Installing the printer driver for Macintosh Connecting the Macintosh Scsi interface module Connecting Scsi interface for Macintosh Removing the Scsi interface module Checking the Scsi device number Power supply connection 110 Index 112 Index 113 114 OKI Systems Companies