Troubleshooting
Should you encounter problems with your scanner, refer to the following section and the trouble- shooting section in the Nikon Scan Reference Manual before consulting your retailer or Nikon representative.
Problem |
| Possible Cause |
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|
|
|
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| • The power cable is not properly connected |
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| After confirming that the scanner is off, reconnect the power |
|
| cable. |
The scanner does not turn |
| • The scanner is off |
on (the status LED does not |
| Turn the scanner on. |
light) |
| • The power supply to scanner has been interrupted |
|
| Try plugging a different device into the outlet used by the |
|
| scanner to determine whether the problem is caused by a |
|
| failed fuse or circuit breaker. |
|
|
|
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Holders can not be inserted
or removed
The status LED flashes
rapidly (scanner not con- nected to computer or computer off)
•The sliding cover is not fully open Slide the cover down until it is fully open.
•A scanner hardware malfunction has occurred
Turn the scanner off and disconnect it from the computer. Wait five seconds, then turn the scanner on again. If the problem persists, contact your retailer or Nikon service rep- resentative for advice.
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