Problem
Your computer does not recognize the scanner
Possible Cause
•The scanner is off Turn the scanner on.
•The interface cable is not properly connected
After confirming that the scanner is off, reconnect the cable.
•The scanner was turned on with a holder inserted After removing the holder and turn the scanner off and then on again.
•Another device or program using the same interface conflicts with the scanner or Nikon Scan
Remove all other hardware connected to the same bus as the scanner. If the scanner is connected to a hub, exten- sion cable, or other adapter, disconnect the adapter and connect the scanner directly to the computer. If this does not solve the problem, uninstall other software that uses the same interface and
•Your computer system does not meet the minimum system requirements
See the Nikon Scan Software Manual for more information on system requirements.
•The interface board is not compatible with Nikon Scan Confirm that your IEEE 1394 (Firewire) interface board or card is supported under Nikon Scan. At present, operation has been confirmed only with the IEEE 1394 interface board provided with your scanner. Operation is not guaranteed with
•The interface board is not correctly installed
Check the documentation for your IEEE 1394 or Firewire interface board.
•The device driver for your scanner is missing or cor- rupted (Windows only)
Check that the driver is correctly installed
•Nikon Scan is not correctly installed Uninstall and
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