Paradyne Hotwire 5446 installation instructions Troubleshooting, LED Symptom Action

Troubleshooting

LED Symptom	Action
All LEDs are on.	If the LEDs remain on after ten minutes, the RTU is not
	functional. Contact the NSP.
ALM LED remains	The power-on self-test may have failed. Unplug the unit and
on.	reapply power. If the alarm light is still on, contact the NSP.
ALM and TST	Firmware download may be in progress. If firmware download
LEDs are blinking.	is not in progress or the LEDs remain on after ten minutes,
	contact the NSP.
DSL LED is off.	Verify that the DSL cable is securely installed on both ends.
	If the problem continues, contact the NSP.
DSL LED continues	The RTU is attempting to establish the DSL link or adjusting the
to blink after the	rate of the DSL line due to line conditions. If the DSL LED
power-on self-test.	continues to blink for more than ten minutes, contact the NSP.
DSL LED is on and	The DSL link has been established but there is no data
there is no data	transmission. Verify the Ethernet connection. If the problem
transmission.	persists, contact the NSP.
DSL and Ethernet	Verify that your IP address, subnet mask, and default gateway
LEDs are on and	have been entered correctly in the end-user system.
there is no data
	From the end-user system, use the PC PING utility to ping the
transmission.
	5446 RTU's IP address.
	If no response to the ping, use the PC ARP (Address
	Resolution Protocol) utility to verify the IP address and physical
	address (MAC address) from the end-user system to the 5446
	RTU. If the problem continues, contact the NSP.
Ethernet LED is off.	Verify that the Ethernet 10BaseT cable is securely installed at
	both ends, and at least one PC is connected and powered on.
	Verify that the correct straight-through or crossover cable is
	installed. Refer to Installing the Hotwire 5446 RTU, page 8.
PWR LED is off.	Check that the power cord is securely installed on both ends.
	If no LEDs are on, the power supply may be defective. Test the
	outlet to verify power. If the problem persists, contact the NSP.
	If other LEDs are on, the PWR LED may be burned out. Unplug
	the unit and reapply power; watch all the LEDs during the
	power-on self-test to verify that the PWR LED is functioning.
TST LED is on.	A test initiated by the NSP may be active. Wait five minutes. If
	the TST LED does not go off, contact the NSP.

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