T R O U B L E S H O O T I N G | 6 |
This section lists some common printer problems and their solutions.
Problem | Solution |
Printer does not feed. | Switch to a fully charged battery. |
| Close the supply cover completely. |
| Load the supply correctly. See “Loading |
| Supplies” in Chapter 3 for more information. |
| Check the platen roller for jammed labels. |
Printer does not print. | Switch to a fully charged battery. |
| Load the supply correctly. See “Loading |
| Supplies” in Chapter 3 for more information. |
| Clean the printhead. See “Cleaning the |
| Printhead” in Chapter 5 for more information. |
Print has voids or is too light. | Load the supply correctly. See “Loading |
| Supplies” in Chapter 3 for more information. |
| Close the supply cover completely. |
| Switch to a fully charged battery. |
| Clean the printhead. See “Cleaning the |
| Printhead” in Chapter 5 for more information. |
| Check the supply for damage or defects. |
Printer partially prints on the | Load the supply correctly or load new supplies, |
supply and fails to respond | if necessary. See “Loading Supplies” in |
to the keypad or trigger. | Chapter 3 for more information. |
| Clear any supply jams. |
| Clean the printhead. See “Cleaning the |
| Printhead” in Chapter 5 for more information. |
| Switch to a fully charged battery. |
|
|
Troubleshooting
