Appendix B: Troubleshooting
Note: For the latest support information, please check the PhatNoise website and support sections:
http://www.phatnoise.com
http://www.phatnoise.com/support
When Installing the PhatBox:
| Problem | Cause/Solution |
|
|
|
| No lights come on at all. | The PhatBox connector cable and/or head unit wiring |
|
| harness is connected incorrectly. Reconnect the |
|
| PhatBox connector cable and/or head unit wiring |
|
| harness correctly. Make sure each connection is |
|
| firmly connected. |
|
| Or, |
|
| The DMS cartridge is not fully inserted. Fully insert |
|
| the DMS cartridge. |
|
| Or, |
|
| A fuse in the car has blown. After checking for short |
|
| circuits in the wires, replace the fuse with one with |
|
| the same rating. |
| The green light blinks for 15 | The DMS cartridge is not fully inserted. Fully insert |
| seconds, then turns off, then | the DMS cartridge. |
| blinks for 15 seconds, then | Or, |
| turns off…this cycle repeats | |
| continuously. | File(s) on your cartridge may be corrupt. Run the |
|
| |
|
| PhatNoise DMS Doctor on your computer and follow |
|
| the recommendations. |
| The green light blinks at a | You have updated the firmware on the DMS |
| steady rate for longer than 20 | cartridge and the PhatBox is reprogramming itself. |
| seconds. | DO NOT REMOVE THE DMS CARTRIDGE. Allow the |
|
| PhatBox to reprogram itself for up to 10 minutes. |
|
| When reprogramming is complete, the lights will |
|
| turn off and stay off. |
Using the PhatBox: |
| |
|
|
|
| Problem | Cause/Solution |
|
|
|
| The radio displays NO | The system is still booting. Please wait up to 15 |
| MAGAZINE or CHK MAGAZINE. | seconds for the system to boot, and switch back to |
|
| CD mode. |
|
| Or, |
Page 47
PhatNoise Car Audio System User Manual
