Troubleshooting & FAQs
Customer care and warranty
288P6
Table of Contents
Maintenance
1.1 Safety precautions and maintenance
Operation
Service
1.2 Notational Descriptions
Humidity 20-80% RH Important information for Burn-in/Ghost image
Notes, Cautions and Warnings
about/sustainability/ourenvironment productrecyclingservices.page
1.3 Disposal of product and packing material
Waste Electrical and Electronic Equipment WEEE
Taking back/Recycling Information for Customers
2. Setting up the monitor
2.1 Installation
Package contents
Install the base
Connecting to your PC
Connect the power cord to the back of
power cable
Connect the monitor signal cable to the
Switch monitor’s power ON or OFF Access the OSD menu
Adjust the OSD menu
OSD Settings, then press button 3.User, then press button
preferred function Audio Source, Volume, or Input 5. Press
Description of the On Screen Display What is On-Screen Display OSD?
6. For example, if you selected Audio Source as the hotkey, press the
button on the front bezel, the Audio Source menu appears
Independent audio playback, regardless of video input
Physical Function Tilt
Swivel
The OSD Menu
288P6LJ
Height adjustment
What is it?
Why do I need it?
2.3 MultiView
How to enable MultiView by hotkey?
How to enable MultiView by OSD menu?
1. Press the hotkey directly on the front bezel
2. The MultiView selection menu appears
Page
2.4 Remove the Base Assembly for VESA Mounting
2. Loosen the assembly screws, then detach the neck from the monitor
2. Setting up the monitor
100mm 100mm
2.5 Link introduction
How do I use the MHL function?
How does it work? how do I connect?
What is it?
How to enable SmartImage?
3. Image Optimization
3.1 SmartImage
How does it work?
Clock/Phase adjustments, RGB White point adjustment, etc
Installation
3.2 SmartContrast
3.3 Philips SmartControl Premium
Color menu
Start with Standard pane Adjust menu
You can go to Plug-in menu to launch wizard later on as well
4. To return to Color home pane, click the Cancel button
1. Show Me starts color calibration tutorial
2. Start - starts the 6-step color calibration sequence
3. Quick View loads the before/after images
Eco Power menu Options menu
First Color Calibration Screen
SmartImage
Previous button is disabled until the second color screen
On single input displays, this pane will not be visible
OptionAuto Pivot
Enable transparency mode Windows
Context Sensitive menu
Help menu
User can enter PIN between 4 and 9 digits numbers only
Task Tray Menu Disabled
Task Tray Menu Enabled
The Context Menu has four entries When selected
3.4 SmartDesktop Guide
SmartDesktop
Drag and Drop Windows
Other alternative path
Left Click Menu
Right Click Menu
Right click on the Desktop Partition icon to view the drop down menu
Task Tray Right Click
Name
is single, the bottom region is spilt into two evenly sized
For 270 Partition 1 on left side Vertical Partition 2&3 on
sized regionsFor 90 Partition 1&2 on right side Vertical
Partition 3 on left side Vertical.For 270 Partition 1&2 on
4. Technical Specifications
Picture/Display
Connectivity
Convenience
Power
Dimensions
Weight
Operating Condition
4.1 Resolution & Preset Modes
Maximum Resolution Recommended Resolution
5. Power Management
This data is subject to change without notice
Some of the Usability features of the TCO
Some of the Environmental features of the
6. Regulatory Information
Lead-free Product
CE Declaration of Conformity
EPEAT
The EPEAT Electronic Product Environmental evaluates computer
Energy Star Declaration
Federal Communications Commission FCC Notice U.S. Only
FCC Declaration of Conformity
United States Only
EN 55022 Compliance Czech Republic Only
Réorienter ou déplacer l’antenne de réception
North Europe Nordic Countries Information
BSMI Notice Taiwan Only
Ergonomie Hinweis nur Deutschland
2. nur original-Ersatzteile verwendet werden
China RoHS
RoHS
6. Regulatory Infomation
7. Customer care and warranty
7.1 Philips’ Flat Panel Monitors Pixel Defect Policy
Pixels and Sub pixels
Types of Pixel Defects
Black Dot Defects
Proximity of Pixel Defects
Pixel Defect Tolerances
BRIGHT DOT DEFECTS
7.2 Customer Care & Warranty
Contact Information for WESTERN EUROPE region
Country
Hotline Number
European Pixel Defect Tolerance
BRIGHT DOT DEFECTS
ACCEPTABLE LEVEL
BLACK DOT DEFECTS
Contact Information for LATIN AMERICA region
Contact Information for China
Contact Information for NORTH AMERICA
Country
Mon.~Fri. 800-1200
8. Troubleshooting & FAQs
8.1 Troubleshooting
No Picture Power LED not lit
No Picture Power LED is White
8.2 SmartControl Premium FAQs
The power on light is too strong and is disturbing
Image appears blurred, indistinct or too dark
Image appears distorted.Text is fuzzy or blurred
General FAQs
Q3. After installing SmartControl Premium
if an updated SmartControl Premium driver is available
Ans. Philips Service center has a right to
How do I adjust the resolution?
desired resolution under Windows
What if I get lost when I am making
monitor adjustments via OSD?
Multiview FAQs
How to unlock/lock my hot key?
Why I cannot activate PiP or PbP
Q2 Can I enlarge the PiP sub window ?
2014 Koninklijke Philips N.V. All rights reserved
Version M6288PE1T