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Philips 288P6LJEB Customer Care & Warranty, Contact Information for WESTERN EUROPE region, Price

Models: 288P6LJEB

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7.2 Customer Care & Warranty

7. Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details.You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:
Country	CSP	Hotline Number		Price	Opening hours

Austria	RTS	+43	0810 000206	€ 0.07	Mon to Fri : 9am - 6pm

Belgium	Ecare	+32	078 250851	€ 0.06	Mon to Fri : 9am - 6pm

Cyprus	Alman	800 92 256		Free of charge	Mon to Fri : 9am - 6pm

Denmark	Infocare	+45	3525 8761	Local call tariff	Mon to Fri : 9am - 6pm

Finland	Infocare	+358 09 2290 1908		Local call tariff	Mon to Fri : 9am - 6pm

France	Mainteq	+33	082161 1658	€ 0.09	Mon to Fri : 9am - 6pm

Germany	RTS	+49	01803 386 853	€ 0.09	Mon to Fri : 9am - 6pm

Greece	Alman	+30	00800 3122 1223	Free of charge	Mon to Fri : 9am - 6pm

Ireland	Celestica	+353 01 601 1161		Local call tariff	Mon to Fri : 8am - 5pm

Italy	Anovo Italy	+39 840 320 041 € 0.08		€ 0.08	Mon to Fri : 9am - 6pm

Luxembourg	Ecare	+352 26 84 30 00		Local call tariff	Mon to Fri : 9am - 6pm

Netherlands	Ecare	+31	0900 0400 063	€ 0.10	Mon to Fri : 9am - 6pm

Norway	Infocare	+47	2270 8250	Local call tariff	Mon to Fri : 9am - 6pm

Poland	MSI	+48	0223491505	Local call tariff	Mon to Fri : 9am - 6pm

Portugal	Mainteq	800 780 902		Free of charge	Mon to Fri : 8am - 5pm

Spain	Mainteq	+34	902 888 785	€ 0.10	Mon to Fri : 9am - 6pm

Sweden	Infocare	+46	08 632 0016	Local call tariff	Mon to Fri : 9am - 6pm

Switzerland	ANOVO CH	+41	02 2310 2116	Local call tariff	Mon to Fri : 9am - 6pm

United Kingdom	Celestica	+44	0207 949 0069	Local call tariff	Mon to Fri : 8am - 5pm

Contact Information for CENTRAL AND EASTERN EUROPE region:

	Country	Call center	CSP	Consumer care number
	Belarus	N/A	IBA	+375	17 217 3386
	Belarus	N/A	IBA	+375	17 217 3389
				+375	17 217 3389
	Bulgaria	N/A	LAN Service	+359	2 960 2360

	Croatia	N/A	MR Service Ltd

	Czech Rep.	N/A	Asupport	420 272 188 300

Estonia

N/A

FUJITSU

Georgia

N/A

Esabi

+995 322 91 34 71

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Philips 288P6LJEB Customer Care & Warranty, Contact Information for WESTERN EUROPE region, Country, Hotline Number, Price

Contents

288P6 Customer care and warrantyTroubleshooting & FAQs Table of Contents Operation 1.1 Safety precautions and maintenanceMaintenance 1.2 Notational Descriptions ServiceHumidity 20-80% RH Important information for Burn-in/Ghost image Notes, Cautions and Warnings1.3 Disposal of product and packing material about/sustainability/ourenvironment productrecyclingservices.pageWaste Electrical and Electronic Equipment WEEE Taking back/Recycling Information for Customers2.1 Installation 2. Setting up the monitorPackage contents Install the baseConnect the power cord to the back of Connecting to your PCpower cable Connect the monitor signal cable to theAdjust the OSD menu Switch monitor’s power ON or OFF Access the OSD menuOSD Settings, then press button 3.User, then press button preferred function Audio Source, Volume, or Input 5. Press6. For example, if you selected Audio Source as the hotkey, press the Description of the On Screen Display What is On-Screen Display OSD?button on the front bezel, the Audio Source menu appears Independent audio playback, regardless of video inputSwivel Physical Function TiltThe OSD Menu 288P6LJWhat is it? Height adjustmentWhy do I need it? 2.3 MultiViewHow to enable MultiView by OSD menu? How to enable MultiView by hotkey?1. Press the hotkey directly on the front bezel 2. The MultiView selection menu appearsPage 2. Loosen the assembly screws, then detach the neck from the monitor 2.4 Remove the Base Assembly for VESA Mounting2. Setting up the monitor 100mm 100mmHow do I use the MHL function? 2.5 Link introductionHow does it work? how do I connect? What is it?3. Image Optimization How to enable SmartImage?3.1 SmartImage How does it work?Installation Clock/Phase adjustments, RGB White point adjustment, etc3.2 SmartContrast 3.3 Philips SmartControl PremiumYou can go to Plug-in menu to launch wizard later on as well Start with Standard pane Adjust menuColor menu 1. Show Me starts color calibration tutorial 4. To return to Color home pane, click the Cancel button2. Start - starts the 6-step color calibration sequence 3. Quick View loads the before/after imagesFirst Color Calibration Screen Eco Power menu Options menuSmartImage Previous button is disabled until the second color screenEnable transparency mode Windows OptionAuto PivotOn single input displays, this pane will not be visible User can enter PIN between 4 and 9 digits numbers only Help menuContext Sensitive menu The Context Menu has four entries When selected Task Tray Menu EnabledTask Tray Menu Disabled SmartDesktop 3.4 SmartDesktop GuideDrag and Drop Windows Other alternative pathRight click on the Desktop Partition icon to view the drop down menu Right Click MenuLeft Click Menu Task Tray Right Click Name For 270 Partition 1 on left side Vertical Partition 2&3 on is single, the bottom region is spilt into two evenly sizedsized regionsFor 90 Partition 1&2 on right side Vertical Partition 3 on left side Vertical.For 270 Partition 1&2 onPicture/Display 4. Technical SpecificationsConnectivity ConvenienceDimensions PowerWeight Operating ConditionMaximum Resolution Recommended Resolution 4.1 Resolution & Preset ModesThis data is subject to change without notice 5. Power ManagementSome of the Environmental features of the Some of the Usability features of the TCO6. Regulatory Information Lead-free ProductThe EPEAT Electronic Product Environmental evaluates computer EPEATCE Declaration of Conformity Federal Communications Commission FCC Notice U.S. Only Energy Star DeclarationFCC Declaration of Conformity United States OnlyRéorienter ou déplacer l’antenne de réception EN 55022 Compliance Czech Republic OnlyBSMI Notice Taiwan Only North Europe Nordic Countries InformationErgonomie Hinweis nur Deutschland 2. nur original-Ersatzteile verwendet werdenRoHS China RoHS 6. Regulatory Infomation7.1 Philips’ Flat Panel Monitors Pixel Defect Policy 7. Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects Black Dot DefectsPixel Defect Tolerances BRIGHT DOT DEFECTSContact Information for WESTERN EUROPE region 7.2 Customer Care & WarrantyCountry Hotline NumberBRIGHT DOT DEFECTS European Pixel Defect ToleranceACCEPTABLE LEVEL BLACK DOT DEFECTSContact Information for China Contact Information for LATIN AMERICA regionContact Information for NORTH AMERICA CountryMon.~Fri. 800-1200 8.1 Troubleshooting 8. Troubleshooting & FAQsNo Picture Power LED not lit No Picture Power LED is WhiteThe power on light is too strong and is disturbing 8.2 SmartControl Premium FAQsImage appears blurred, indistinct or too dark Image appears distorted.Text is fuzzy or blurredQ3. After installing SmartControl Premium General FAQsif an updated SmartControl Premium driver is available Ans. Philips Service center has a right todesired resolution under Windows How do I adjust the resolution?What if I get lost when I am making monitor adjustments via OSD?How to unlock/lock my hot key? Multiview FAQsWhy I cannot activate PiP or PbP Q2 Can I enlarge the PiP sub window ?Version M6288PE1T 2014 Koninklijke Philips N.V. All rights reserved