7. Customer care and warranty

Note

A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub pixels that are always dark or 'off'.That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern.These are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same type that are near to one another may be

for the proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period,

monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS

ACCEPTABLE LEVEL

2 adjacent lit subpixels

 

 

 

Distance between two bright dot defects*

 

 

 

BLACK DOT DEFECTS

ACCEPTABLE LEVEL

2 adjacent dark subpixels

 

3 adjacent dark subpixels

 

Distance between two black dot defects*

 

 

 

TOTAL DOT DEFECTS

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

 

Note

1.1 or 2 adjacent sub pixel defects = 1 dot defect

2.This monitor is ISO9241-307 compliant. (ISO9241-307: Ergonomic requirement,analysis and

3.ISO9241-307 is the successor of formerly known ISO13406 standard, which is withdrawn by the

4.Please refer to page 40 for European pixel defect policy.

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Page 40
Image 40
Philips 288P6LJEB user manual Black Dot Defects, Proximity of Pixel Defects, For the proximity of pixel defects