Troubleshooting & FAQs
Customer care and warranty
288P6
Table of Contents
Maintenance
1.1 Safety precautions and maintenance
Operation
Humidity 20-80% RH Important information for Burn-in/Ghost image
Service
1.2 Notational Descriptions
Notes, Cautions and Warnings
Waste Electrical and Electronic Equipment WEEE
about/sustainability/ourenvironment productrecyclingservices.page
1.3 Disposal of product and packing material
Taking back/Recycling Information for Customers
Package contents
2. Setting up the monitor
2.1 Installation
Install the base
power cable
Connecting to your PC
Connect the power cord to the back of
Connect the monitor signal cable to the
OSD Settings, then press button 3.User, then press button
Switch monitor’s power ON or OFF Access the OSD menu
Adjust the OSD menu
preferred function Audio Source, Volume, or Input 5. Press
button on the front bezel, the Audio Source menu appears
Description of the On Screen Display What is On-Screen Display OSD?
6. For example, if you selected Audio Source as the hotkey, press the
Independent audio playback, regardless of video input
The OSD Menu
Physical Function Tilt
Swivel
288P6LJ
Why do I need it?
Height adjustment
What is it?
2.3 MultiView
1. Press the hotkey directly on the front bezel
How to enable MultiView by hotkey?
How to enable MultiView by OSD menu?
2. The MultiView selection menu appears
Page
2. Setting up the monitor
2.4 Remove the Base Assembly for VESA Mounting
2. Loosen the assembly screws, then detach the neck from the monitor
100mm 100mm
How does it work? how do I connect?
2.5 Link introduction
How do I use the MHL function?
What is it?
3.1 SmartImage
How to enable SmartImage?
3. Image Optimization
How does it work?
3.2 SmartContrast
Clock/Phase adjustments, RGB White point adjustment, etc
Installation
3.3 Philips SmartControl Premium
Color menu
Start with Standard pane Adjust menu
You can go to Plug-in menu to launch wizard later on as well
2. Start - starts the 6-step color calibration sequence
4. To return to Color home pane, click the Cancel button
1. Show Me starts color calibration tutorial
3. Quick View loads the before/after images
SmartImage
Eco Power menu Options menu
First Color Calibration Screen
Previous button is disabled until the second color screen
On single input displays, this pane will not be visible
OptionAuto Pivot
Enable transparency mode Windows
Context Sensitive menu
Help menu
User can enter PIN between 4 and 9 digits numbers only
Task Tray Menu Disabled
Task Tray Menu Enabled
The Context Menu has four entries When selected
Drag and Drop Windows
3.4 SmartDesktop Guide
SmartDesktop
Other alternative path
Left Click Menu
Right Click Menu
Right click on the Desktop Partition icon to view the drop down menu
Task Tray Right Click
Name
sized regionsFor 90 Partition 1&2 on right side Vertical
is single, the bottom region is spilt into two evenly sized
For 270 Partition 1 on left side Vertical Partition 2&3 on
Partition 3 on left side Vertical.For 270 Partition 1&2 on
Connectivity
4. Technical Specifications
Picture/Display
Convenience
Weight
Power
Dimensions
Operating Condition
4.1 Resolution & Preset Modes
Maximum Resolution Recommended Resolution
5. Power Management
This data is subject to change without notice
6. Regulatory Information
Some of the Usability features of the TCO
Some of the Environmental features of the
Lead-free Product
CE Declaration of Conformity
EPEAT
The EPEAT Electronic Product Environmental evaluates computer
FCC Declaration of Conformity
Energy Star Declaration
Federal Communications Commission FCC Notice U.S. Only
United States Only
EN 55022 Compliance Czech Republic Only
Réorienter ou déplacer l’antenne de réception
Ergonomie Hinweis nur Deutschland
North Europe Nordic Countries Information
BSMI Notice Taiwan Only
2. nur original-Ersatzteile verwendet werden
China RoHS
RoHS
6. Regulatory Infomation
Pixels and Sub pixels
7. Customer care and warranty
7.1 Philips’ Flat Panel Monitors Pixel Defect Policy
Types of Pixel Defects
Pixel Defect Tolerances
Black Dot Defects
Proximity of Pixel Defects
BRIGHT DOT DEFECTS
Country
7.2 Customer Care & Warranty
Contact Information for WESTERN EUROPE region
Hotline Number
ACCEPTABLE LEVEL
European Pixel Defect Tolerance
BRIGHT DOT DEFECTS
BLACK DOT DEFECTS
Contact Information for NORTH AMERICA
Contact Information for LATIN AMERICA region
Contact Information for China
Country
Mon.~Fri. 800-1200
No Picture Power LED not lit
8. Troubleshooting & FAQs
8.1 Troubleshooting
No Picture Power LED is White
Image appears blurred, indistinct or too dark
8.2 SmartControl Premium FAQs
The power on light is too strong and is disturbing
Image appears distorted.Text is fuzzy or blurred
if an updated SmartControl Premium driver is available
General FAQs
Q3. After installing SmartControl Premium
Ans. Philips Service center has a right to
What if I get lost when I am making
How do I adjust the resolution?
desired resolution under Windows
monitor adjustments via OSD?
Why I cannot activate PiP or PbP
Multiview FAQs
How to unlock/lock my hot key?
Q2 Can I enlarge the PiP sub window ?
2014 Koninklijke Philips N.V. All rights reserved
Version M6288PE1T