20Frequently asked questions

www.philips.com/support

In this chapter, you will find the most frequently asked questions and answers about your phone.

Connection

No Signal icon

The handset may be out of range. Move closer.

If the handset displays Unregistered, register the handset. See page 49.

Set-up

Registration fails continuously

Your base memory may be full. Delete an un-used handset and try again. See page 49.

Sound

No dialing tone on landline

Check your phone connections.

The handset may be out of range. Move closer.

No parking tone

The handset may not be placed properly on the cradle. Try again.

Charging contacts may be dirty. Disconnect the power supply first and then clean contacts with a damp cloth.

Product behaviour

I cannot change the settings of my voice mail

Operator voice mail is managed by your operator and not the phone itself. Please contact your operator should you want to change the settings.

Handset on the charger does not charge

Check that the batteries are inserted correctly.

Make sure the handset is placed properly on the charger. The battery icon animates while charging.

Batteries may be defective. Purchase new ones from your dealer.

No display

Check that the batteries are charged.

Check the power and phone connections.

Bad audio (crackles, echo, etc.)

The handset may be nearly out of range. Move closer to the base.

The phone may be receiving interference from nearby electrical appliances. Move the base.

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Frequently asked questions

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Philips 855 manual Connection No Signal icon, Set-up Registration fails continuously, Sound No dialing tone on landline