Philips BDL4211P, BDL4211V User Manual BDL4211x, Troubleshooting, Common Problems, Symptoms

User Manual BDL4211x

2.4TROUBLESHOOTING

This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer.

Common Problems

Symptoms	Having this problem?	Check these items
No Video/ Power	No picture, the LCD	Check connection integrity at both ends of
LED off.	Monitor is dead.	the video cable and/or power cord.
		Electric outlet verification.
		Ensure AC power at the rear of the LCD
		Monitor is switched on.
No Video/ Power	No picture or no	Increase brightness and contrast controls.
LED on.	brightness.	Check for bent or broken pins in video cable
		connector.
Perform the LCD	Picture is fuzzy, blurry or	Auto adjust image through Menu > Image
Monitor self-test	ghosting.	Setting > Auto Adjust.
feature check.		Adjust Phase and Clock controls via OSD.
		Eliminate video extension cables. Perform
		the LCD Monitor factory reset (via Menu >
		Factory Reset > All Settings).
		Lower video resolution or increase font size.
Shaky/Jittery Video	Wavy picture or fine	Auto adjust image through Menu > Image
	movement.	Setting > Auto Adjust.
		Adjust Phase and Clock controls via OSD
		Perform the LCD Monitor factory reset (via
		Menu > Factory Reset > All Settings).
		Check environmental factors.
		Relocate and test in other room.
Missing Pixels	LCD screen has spots.	Cycle power on-off.
		These are pixels that are permanently off and
		is a natural defect that occurs in LCD
		technology.
Stuck-on Pixels	LCD screen has bright	Cycle power on-off.
	spots.	These are pixels that are permanently on and
		is a natural defect that occurs in LCD
		technology.

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