User Manual BDL4211x

Common Problems

Symptoms

Having this problem?

Check these items

 

 

 

Sync Problems

Screen is scrambled or

Perform the LCD Monitor reset.

 

appears torn.

Push Auto Adjust button.

 

 

Adjust Phase and Clock controls via OSD.

 

 

Perform the LCD Monitor self-test feature

 

 

check to determine if scrambled screen

 

 

appears in self-test mode.

 

 

Check for bent or broken pins.

 

 

Boot up in the "safe mode".

LCD Scratched

Screen has scratches or

Turn the LCD Monitor off and clean the

 

smudges.

screen.

Safety Related Issues

Visible signs of smoke or

Do not perform any troubleshooting steps

 

sparks.

The LCD Monitor needs to be replaced.

Intermittent

The LCD Monitor

Ensure the LCD Monitor is in proper video

Problems

malfunctions on & off.

mode.

 

 

Ensure video cable connection between

 

 

computer and the LCD Monitor is secured.

 

 

Perform the LCD Monitor factory reset (via

 

 

Menu > Factory Reset > All Settings).

 

 

Perform the LCD Monitor self-test feature

 

 

check to determine if the intermittent

 

 

problem occurs in self-test mode.

Audio Problems

 

 

 

 

 

 

No sound.

No sound output when an

Ensure that the audio cables are firmly

 

input signal with sound

connected to both the audio input

 

and external speakers are

connectors on your the LCD Monitor and

 

connected was playing.

audio output connectors on your PC or

 

 

Video player.

Video Problems

 

 

 

 

 

 

No Video.

No signal indicator is

Check Video Input Selection:

 

displayed.

Composite: Yellow colored RCA jack.

 

 

S-Video: Typically a round 4 pin jack

 

 

Component: Typically 3 RCA jacks of

 

 

 

Green, Red and Blue.

 

 

Make sure you did not plug the video cable

 

 

to video output port behind the LCD

 

 

Monitor.

14

Page 16
Image 16
Philips BDL4211C, BDL4211V, BDL4211P user manual Audio Problems, Video Problems