Philips GC7220, GC7230 manual Environment, Guarantee & service Frequently asked questions, General

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Environment

-Do not throw away the appliance with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment (Fig. 26).

Guarantee & service

If you need information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Customer Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV.

Frequently asked questions

This chapter lists the questions most frequently asked about the appliance. If you cannot find the answer to your question, contact the Customer Care Centre in your country.

General:

Question	Answer
Why does smoke	This is normal. Some parts of the iron have been greased lightly in the
come out of the	factory.This phenomenon ceases after a short while.
appliance after I have
switched it on for the
first time?

Why do dirt particles come out of the soleplate of the new iron?

Why do dirt particles come out of the iron during ironing?

Why do droplets of water escape from the soleplate?

Why does the soleplate become dirty?

This is normal with a new iron.These particles are harmless and stop coming out of the soleplate when you have used the iron a few times.

Impurities or chemicals present in the water may have deposited in the steam tank and/or on the soleplate. Clean the soleplate and rinse the steam tank (see chapter ‘Cleaning and maintenance’).

The temperature dial may be set to a temperature that is too low for steam ironing. Select an ironing temperature that is suitable for steam ironing (temperature settings 2 to MAX).

You may have used the steam boost function when you started ironing. First steam iron for a while before you use the steam boost function. It is normal that some water droplets come out of the iron occasionally.

You may have placed the steam tank on an unstable and/or uneven surface. Place the steam tank on a stable and even surface.

When you start to steam iron, the hose is cold. Steam condenses in the hose, which causes droplets of water to escape from the soleplate.This is normal. Hold the iron over an old cloth and press the steam activator. The cloth absorbs the droplets. After a few seconds the steam production normalises.

Impurities or chemicals present in water may have deposited on the soleplate. Clean the soleplate with a damp cloth.