Philips MAGIC5 user manual General information, Problems when faxing or printing

General information
The time and date flash on the display.	You must check the time and date after a short power fail-
	ure. Confirm using OK.
Problems when faxing or printing
Faxes sent are of poor quality.	Change the resolution from RESOL.: STANDARD to
	RESOL.: FINE or RESOL.: PHOTO.
	Change the contrast.
	Clean the scanner and the document feed slot.
	Test the device by making a copy of the document. If the
	device is in order, the fax machine of the recipient is defec-
	tive.
The device produces black lines when sending or printing.	Clean the scanner and the document feed slot.
Copy is blank.	Insert the documents face up into the document feeder.
Printing is interrupted.	Paper or document jam, no paper or ink film. Follow the
	instructions on the display and in the error report.
	There could be a small pause after printing several pages.
	The device continues printing automatically.
No printing	Check if you have inserted clamped paper correctly. The
	lever on the right hand side next to the paper feeder must
	be folded backwards.
Documents are not properly fed.	Clean the scanner and the document feed slot.
Problems with the connection
The device rings once, remains silent for a short while and	This is absolutely normal. The fax switch checks the call af-
starts ringing again.	ter the first ring. If it is a voice call, the device continues to
	ring.
No dial tone	Check the installation of the device. Connect the telephone
	cable to the socket marked LINE. Insert the telephone plug
	into your telephone connection socket.
Fax transmissions are constantly interrupted.	Try to send the fax manually: Press ßand dial the number.
	If the recipient is using an answering machine, wait until
	you hear a whistling tone. Press START.
	It is possible that the recipient's machine is not ready to re-
	ceive.
You hear a whistling tone or silence in the handset.	The call is a fax: Press START on the device. In addition,
	press *5 on the telephone. Hang up.
No fax reception or a short fax audio signal as message on	Using function 51, set the number of rings for the fax
the answering machine	switch to 4 and the total number or the number of rings for
	the answering machine (model dependent) to 5 (see Page
	19).
	You cannot simultaneously use the answering machine fa-
	cility of your telephone service provider (= voice-mail box)
	and receive faxes on your devices(see page 21).

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Service 27