26ENGLISH

Problem

Possible cause

Solution

Pressing the INTERNET button produces an empty content screen on your television.

Check whether the SL400i can connect to your PC.

First, please check whether the SL400i can connect to a PC by pressing the PC LINK button.

If not, see above.

No broadband Internet connection

Broadband Internet means at least a 256 kbps always-on

available.

Internet connection. Dial-up ISDN/ telephone

 

connections will not work.

 

 

Not enough broadband Internet

If you share the broadband bandwidth with other users,

bandwidth available.

it may fall below the minimum requirements.

Network host (PC) or wireless base station is switched off.

Make sure your home network is operational before you try to contact a networked computer with the SL400i.

Internet access not working.

Make sure you can access the Internet from your

 

computer.

Internet Connection Sharing (ICS) is not working.

In this manual, read the chapters on networking. Go to Windows Help. Alternatively, visit www.microsoft.com, click Support, and search on ‘ICS’.

Internet or network problems.

See advanced network problem solving on page 50-51

 

of the extended User Manual on CD-ROM.

New features as advertised on the Internet are not available.

You are using an older software version that does not have those features.

Upgrade the SL400i and the software.

Upgrade the SL400i by pressing the MENU button. Then select Online Upgrade.

Go to www.philips.com/streamium for the latest version of the Media Manager software.

Internet radio/video services are slow or do

Your Internet bandwidth might be

Check for Internet congestion. Do not download

not respond.

(temporarily) too low.

large files while listening to Internet radio or viewing

 

 

movies.

 

 

Firewall software and Anti-Virus software may diminish

 

 

the bandwidth effectively available to your PC.You may

 

 

test whether this is the case by disabling the software

 

 

temporarily.

 

 

 

It says ‘System Recovery’ on the LCD display

The internal memory of the SL400i

Press the red button on the remote control to

and on the content screen on my TV screen,

has been corrupted e.g. during

start the emergency bootloader.

and I am asked to press 'Continue'.

dowloading new software from

 

What's wrong?

the Internet and it needs to start

1. It will try to recover as many of the existing settings

 

the emergency bootloader program

as possible for to your wireless network and the

 

that connects to the Internet

Internet.

 

to restore the SL400i to a

2. If it cannot recover any wireless settings, you will

 

working state automatically.

be asked to connect the SL400i with an Ethernet

 

 

cable to your Internet gateway router or PC with

 

 

Internet access.

 

 

3. It will ask you for any additional settings it needs to

 

 

connect to the Internet. See the chapter about the

 

 

Options menu on page 35-39 for reference.

 

 

4. Once the emergency bootloader has been able to

 

 

connect to the Internet and has downloaded a valid

 

 

software version, it will display ‘Restarting system...’.

 

 

The SL400i should be working again.

 

 

If not, check your settings by pressing the MENU

 

 

button.

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Philips SL400i manual Problem Possible cause