ENTroubleshooting | Philips Telephone Answering Machine specs

ENTroubleshooting

Troubleshooting of the phone

Please refer to the following website for more information on Philips web support:

www.philips.com/support

Problem		Causes				Solution

The	icon is not blinking	•	Bad battery contact			•	Move the handset slightly
when	the handset is placed	•	Dirty contact			•	Clean the battery contact with a
on the base		•	Dirty contact			•	Clean the battery contact with a
on the base							cloth moistened with alcohol
							cloth moistened with alcohol
		•	Battery is full			•	No need to charge

No dialling tone		•	No power			• Check the connections. Reset
							the phone: unplug and plug
							back in the mains
		•	Batteries are empty			•	Charge the batteries for at least
							24 hours
		•	You are too far from the base			•	Move closer to the base station
			station
		•	Wrong line cable			•	Use the line cable provided
		•	Line adaptor (when needed) is			•	Connect the line adaptor (when
			not connected to the line cord				needed) to the line cord

Poor audio quality		•	You are too far from the base			•	Move closer to the base station
			station
		•	The base station is too close to			• Move the base station at least
			electrical appliances, reinforced				one metre away from any elec-
			concrete walls	or	metal		trical appliances
			doorframes

The	icon is blinking	•	Handset is not registered to			• Register the handset to the base
			the base station				station
		•	You are too far from the base			•	Move closer to the base station
			station

The copy from my mobile		Only phonebook entries			from	Transfer the phonebook entries
phone SIM card to ID937		your mobile phone SIM card will				that are on your mobile phone
phonebook is not complete.		be	transferred; the	phonebook		memory to your mobile phone
		entries that are stored on your				SIM card and then to your ID937.
		mobile phone memory will not be
		transferred.

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Philips Telephone Answering Machine user manual ENTroubleshooting, Troubleshooting of the phone

Contents

Page Page ContentsEN Important Information For your safetyInstallation requirements Need Help? Line cord What’s in the box?Handset Base station Splitter User Guide Your ID937 Overview of the handset Handset keys Soft key Display icons & symbols Keypad is locked Main features of your ID937 Overview of the base station Menu navigation Once Connecting the Base Station ConnectEN Install battery ENInstallCharge battery Low battery warning InstallENConfigure your ID937 Out of range warning Set date and time Stand-by modeBasic operations of your ID937 Event LED Default settingsScreen and keypad backlight Answering Machine Make a call ENCallAnswer a call End a call CallENCalls in-progress Intercom Call waiting Switch between an internal and external callThree-party conference call Caller Line Identification ENPhonebook Access phonebookStore a contact in the phonebook Delete a phonebook entry PhonebookENEdit a phonebook entry Delete all phonebook entries Delete a direct access memory Store direct access memoryCopy phonebook from SIM card Transfer phonebook Scroll to Copy All or Select Entry ENPhonebook Save call list entry to phonebook Access call logCall log Delete a call list entry Save redial list entry to phonebook Access redial listView details of a redial list entry Delete a number from redial list Write a SMS Inbox Draft box SMS Settings Write and send new SMS Ensms Inbox View Inbox messages Save sender’s phone number to phonebook Reply to an Inbox messageForward an Inbox message Delete an Inbox message Save a message in the Draft box Draft boxReview Draft messages SMS reception SMS settingsSMS Box only for UK To delete an SMS Box only for UK To change the password of an SMS Box only for UKTo set outgoing number To change the box number of an SMS Box only for UK To set incoming number Default SMS centerTo set default SMS center 1st Ring Alarm tone Clock & AlarmSet Alarm Set Date/Time Alarm Alarm Tone Do not Disturb To set Day of Do not Disturb mode Do not Disturb modeTo set Do not Disturb mode On/Off By default, Start Time is 0000 and Stop Time is Handset Tones Personal SettingsRing Volume Ring Melody Key Beep Group MelodySMS Tone Contrast level WallpaperHandset Name Auto Hang-up Babysit modeAuto Pick-up Language Backlight time Theme Colour Recall Time Advanced SettingsTo set recall time To activate/deactivate Call Barring mode Dial ModeTo set dial mode Call Barring Baby Call To activate Baby Call modeTo deactivate Baby Call mode Registration To register an additional handset Select BaseUnregistration To manually select best base station Change Master PIN ResetAuto Prefix Demo Mode Conference ModeHD Sound mode To activate/deactivate Conference mode Call Forward Network ServicesSet up Call Forward number Activate Call Forward Voice Mail Call Back Withhold ID Cancel Call BackActivate Cancel Call Back Activate Withhold ID Puzzle GamesENMemory Tetris Playback of new messages via handset PlayPlayback of old messages via handset Memo recording Answering machine modeDelete All Set Outgoing Messages OGM VIP mode Personalised Outgoing Messages Answer On/Off Answering Machine settingsRing delay Turn answering machine On/Off Call screening Remote control accessActivate/Deactivate remote access Controlling the answering machine from an external call Set Handset Call Screening Voice LanguageTo set voice language ENTroubleshooting Troubleshooting of the phone Troubleshooting Troubleshooting of the Answering Machine Machine Conformity InformationENElectric, Magnetic and Electromagnetic Fields EMF Recycling and disposal Index